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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 559 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Spotlight Cam Pro for its exceptional camera quality, ease of use, and overall performance. Many users appreciate the effective motion detection and night vision capabilities, as well as the brightness of the LED lights. Some customers have expressed concerns about the battery life and Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 559 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to instal and the definition you are getting is amazing love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security Cam Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added four two in front and two in back. We're glad and feel comfortable knowing we have security all around our home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the camera, the light is an added bonus. Clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a game changer for us. We can now watch the whole front yard And I love the alert that comes across when someone steps in the front yard

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    RING CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT QUALITY AND EASY INSTALLATION. EASY TO SET UP.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product good quality keeps us in veiw when out of town

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well. I had these at my previous house and left them there. I was so happy with them that I bought the same system at my new house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spotlight camera has many options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with ability to define range and options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product, highly recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for use at my daycare. Works great and love that I can monitor the center even when I am not there.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Critical Review: Ring Spotlight Cam Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few positives worth mentioning. The video quality is clear, and the spotlight is bright enough to cover a decent area. It’s easy to set up, easy to install, and the app has a clean, intuitive interface that makes it simple to use and manage settings. If you use two batteries, the battery life is fairly respectable — better than expected for a wireless setup. That said, this camera has its flaws — some of them major. Motion detection is inconsistent. In most cases, it will register motion, but if someone is moving quickly, they’ll already be out of frame by the time it actually records and sends you an image. If you don't have a subscription you cannot watch that part. That delay defeats the purpose of having a security camera in the first place. The subscription part defeats the purpose of buying a premium wireless camera. But what really gets under my skin is the pricing model. You pay for a premium camera, only to find out that basic features like person and vehicle alerts require a monthly subscription. It's ridiculous. I’ll admit I’m a little biased — I had a wired system that includes these features without any extra cost. But this whole tech-bro model of locking features behind a subscription just feels like a cash grab. It's built to extract ongoing fees for something that should be standard out of the box. Bottom line: I’m switching back to a wired system that gives me more functionality without nickel-and-diming me every month. If you're serious about home security, I don’t see how this camera qualifies as a reliable solution.

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi ChrisB.

      Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Spotlight Cam Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!

      It sounds like you are concerned with the need for the Ring Home Plan subscription. At Ring, we work hard to be completely transparent in both our products, and the optional services in which we provide. The Ring Home Plan is mentioned on our Ring packaging, on our website, and in the welcome email you received upon setting up your device. Your Ring products provide their standard features (real-time notifications, live view, and two-way talk) without any subscription. Ring Home Plans offer downloading and sharing video capabilities and additional features for those who want them.

      It is important to ensure that you have the proper motion settings in place for your environment. Here are a few tips to optimize the motion settings on your security camera:

      1. Adjust Motion Sensitivity: Ring devices can detect motion up to 30 feet with the Motion Sensitivity slider at the maximum level. If you turn Motion Sensitivity down, this range will be lower, decreasing false motion. If your device is missing motion, increase the Motion Sensitivity using the slider.
      2. Change the position of your Ring device: Adjust the position of your camera to improve the accuracy of motion detection.
      3. Change the Motion Frequency: Under Advanced Settings, tap Motion Frequency. You can adjust how often battery-powered devices check for motion. If your device is missing motion events, increase the Motion Frequency to Frequently (Shortest battery life—Motion detection always stays active) in the Ring app. If too much motion is being detected, change the frequency to Regularly (Medium battery life—Motion detection takes a short break after each motion alert) or Periodically (Maximum battery life—Motion detection takes a longer break after each alert).

      We invite you to reach out to our community if any additional information is needed regarding your concern. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. Join the Ring Community today!

      Thank you,
      Amilia from Ring. Ring

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Ring wireless camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Ring doorbell and security camera works great and the app is easy to download, setup and use. It’s very inexpensive to add monitoring to your device(s). No wired these devices is the best-it works WiFi is good as long as you keep the batteries charged. Remember usage will drain the batteries. Be sure to utilize the settings to manage your devices and you will get good results. We have been extremely happy with these products that we will install a complete ring security system when we move in 3 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Really good vision. Great features!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up of the cameras was very easy. Was disappointed in the color night vision picture of the camera. The picture for daytime is pretty good

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi Rogerl.

      Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      To ensure that the "Night Vision" feature works as intended, make sure your Ring Spotlight Cam Pro's infrared light is toggled on in the Ring app. The infrared light control is in your Ring app under Video Settings. Enable "Color Night Vision" in the Ring app to help improve clarity at night.

      To turn the "Color Night Vision" on or off, follow these instructions:
      Open the Ring app.
      Tap the "Menu" (☰).
      Tap "Devices."
      Select the device you want to adjust.
      Tap "Device Settings."
      Tap "Video Settings."
      Toggle "Color Night Vision" on or off.

      Check your Ring device's signal strength.
      If your Ring device is far from your wifi router, it may be experiencing connection or video issues.
      Open the Ring app.
      Tap the "Menu" (☰).
      Tap "Devices."
      Select the Ring device you would like to test.
      Tap on the "Device Health" tile.
      Scroll to "Signal Strength" under the "Network" section.
      The green, amber, and red colors are indicators of your device connection. Green is good; red is poor.

      We invite you to reach out to our community if any additional information is needed regarding your Ring Spotlight Cam Pro. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.

      Thank you,
      Melissa from Ring. Ring

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The perfect camera for your property

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new look of this camera. This camera works very good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Worth the money!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved ring products. This one isn’t any different. Clear instructions. Easy install and set up. Wide array of settings and clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Actually good seriously

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera I highly recommend it especially because it adds light in a dark spot of your home and its wireless So you don’t need anybody to wire it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this camera that I use to monitor packages they left by my garage door. It covers my whole driveway with very high-quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ring is a solid product well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring makes some great products and continues to upgrade them well after the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    My Ring Camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product and good quality. Installed efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Ring camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and easy to maintain. Would recommend to family and friends

    I would recommend this to a friend