Customer Ratings & Reviews
- Model:
- A-SKU-0485
- SKU:
- 5028800
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Reader's ease of use, contactless payment capabilities, and compact size, frequently praising its simple setup and reliable Bluetooth connectivity. Positive feedback also highlights the device's compatibility with various systems and its strong security features. While some users mentioned the processing fees, the overall sentiment towards the product remains positive.
This summary was generated by AI based on customer reviews.
Not always reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It came in handy at times but didn’t often use it because it failed me twice and I had to key in the card and take more of a hit on transaction fees
No, I would not recommend this to a friendBrand response from Square
Posted .Really sorry you had this experience with your Contactless + Chip reader. We'd recommend always making sure the app is up to date to make sure the reader is always running smoothly. Also check to make sure your device is tested/compatible with it at: squ.re/compatibility.
- Pros mentioned:Ease of use, Speed
great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up easy to use would recommend work very well and fast
I would recommend this to a friendBrand response from Square
Posted .Glad to hear it's going so well! If there's anything we can do to make it 4-5 stars instead, let us know at: squ.re/contact.
Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but difficult to connect with square website.
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for your review. Our Support team would be able to look into this with you. When you have a moment, please reach out directly by logging into your Square account and heading here: squ.re/contactsqsupport.
Sometimes
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works sometimes. Needs a lot of charging. Stopped using it because of excessive charging and disconnection issues.
No, I would not recommend this to a friendBrand response from Square
Posted .It should hold a charge for at least a full day as long as it isn't left on the charger overnight often. Leaving it charged overnight or for past it's full charge can deplete the battery. We'd recommend checking out this troubleshooting from our Support Center as well: squ.re/ContactlessTips.
like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works pretty well no problems soi far cant complain
I would recommend this to a friendBrand response from Square
Posted .Great! We appreciate your feedback :)
Hard time tapping cards - has not worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The small card reader that I plug into my phone works, but the larger device has not worked yet when just tapping the credit card. I will keep trying.
I would recommend this to a friendGreat but not also
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It all works great, but the swipe reader has to have a headphone jack input, and most of the phone are missing that now.
I would recommend this to a friendBrand response from Square
Posted .We also offer a lightning magstripe reader for iPhones with no headphone jacks. The Contactless reader is wireless and works with most devices and is best for processing chipped cards.
Not bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales could be better not enough information y get from sales peoples or show interest to give y information
I would recommend this to a friendsquare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.at first it was hard to set up i almost sent it back but i tried one time and so far got it to work so far
I would recommend this to a friendYay it works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing special other than it is a card reader. It's what I ordered
No, I would not recommend this to a friendNot compatible with new iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got the new iPhone I thought this would be all I need since I can no longer put a jack in my phone. I feel like it’s overpriced, $40 more than the ones I have always used before, and I still have to manually type in non chip cards. I wouldn’t recommend it if you have an new iPhone. If you do have the jack to plug in you still have two separate things to keep up with.
No, I would not recommend this to a friendBrand response from Square
Posted .Happy to share news about our Magstripe reader with lightning connector for iPhones. Order yours here - https://squ.re/lightningreader
Card reader
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like sending links from my phone to theirs.. it works pretty good
I would recommend this to a friendWon't synch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product won't synch with my android tablet. Frustrating. I use at mutt other business without issues.
I would recommend this to a friendBrand response from Square
Posted .It sounds like your device/tablet might not be compatible. You can check the compatibility at: squ.re/compatibility. If it's not listed, that means it is not tested and would not be compatible with our readers unfortunately.
Square
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it’s working fine sometimes it’s not……..
I would recommend this to a friendBrand response from Square
Posted .Our team may be able to help shine a light here - please get in touch when you have a moment so we can dig in: squ.re/contactsqsupport
new Square reader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a bit to understand in my mind, but will be a great investment once using it on the regular basis.
I would recommend this to a frienddeceptive
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when purchasing be sure and read the fine print for the chares
No, I would not recommend this to a friendBrand response from Square
Posted .Thanks for reaching out about this! The processing rate for tapped, dipped, and swiped payments accepted in the Square Point of Sale app is 2.6% + 10¢. Feel free to look up the details here: http://squ.re/learnaboutfees
Does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really pricy for the services tendered I mean they need to make a cheaper one
No, I would not recommend this to a friendIt’s okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost connection to Bluetooth and was trouble to re connect
I would recommend this to a friendBrand response from Square
Posted .Next time you run into issues with the reader's performance, try these troubleshooting steps - http://squ.re/2A22hpl
Base for point of sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent point of sale machine that does what it is intended to do.
I would recommend this to a friendThis item has a horrible reputation, reviews..
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I downloaded the app for this device, and I returned this item back to the store once I started reading their reviews, bad experiences from the customers, the people using this device stated there’s no customer service phone numbers, everyone that has issues has to email, and wait until the company gets back at them.. I can’t afford to pay for a day or weekend of renting a space to sale my items and this device giving me problems and then not being able to get it fix.. the worst story a lady wanted to make extra money for the Holidays for her children and the company decided to put a hold on her payoff for 2 months? I don’t think so... honestly no one should be part of the sale on this device
No, I would not recommend this to a friend