Customer Ratings & Reviews
- Model:
- A-SKU-0485
- SKU:
- 5028800
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Reader's ease of use, contactless payment capabilities, and compact size, frequently praising its simple setup and reliable Bluetooth connectivity. Positive feedback also highlights the device's compatibility with various systems and its strong security features. While some users mentioned the processing fees, the overall sentiment towards the product remains positive.
This summary was generated by AI based on customer reviews.
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful. Charged it then went to use and error Product defective
No, I would not recommend this to a friendA little slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little slow to connect, but works well once it does.
I would recommend this to a friendBrand response from Square
Posted .It shouldn't be! Sorry that you experienced this lagging. We always recommend making sure the app and device used is up to date to make sure it's running it's best. It also requires a strong internet connection as well so an interrupted one might slow it down a bit.
Can be tricky for older adults.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with the S7 Edge for my mother and her business. She has been too afraid to use it, probably because the S7 Edge is so touchy and swiping to the sides is a pain. The program seems simple, but there are ways to make it easier to use. The tutorial could be better.
No, I would not recommend this to a friendSquare Chip Reader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right after I purchased this they came out with one that does not need the adapter for the new IPhones. Make sure you know which one you need before purchasing. If you have a newer phone remember to buy the adapter.
I would recommend this to a friendBrand response from Square
Posted .The Contactless + Chip reader is wireless and best for processing chip card payments but we do also offer the lightning magstripe reader for iPhones as well now. No adapter needed!
The product is not operating correctly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this product to a friend, it has never worked properly. I purchased an additional 2 yr warranty. She will be going into a Best Buy with my receipt and and also a copy of the email sent to me for purchase of additional warranty.
No, I would not recommend this to a friendPoor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the square reader to help with my craft shows and with the intension of getting some help from someone in your store but this did not happen Know one in your store new any thing about the square and therefore could not help me So now I have a 50.00 square reader I can't use
No, I would not recommend this to a friendBrand response from Square
Posted .We're sorry to hear about your experience purchasing the Square Reader in-store. Our Support Team would be more than happy to take a look at this with you. Reach out to our team via this link when you get a chance: squ.re/contact.
just my personal opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not really a big fan of this item I am always having some difficulty maybe its just I don't have patience to see what I am doing wrong
I would recommend this to a friend- Pros mentioned:Ease of use
Small business must have!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy, this is a must have for ease of transactions for any small business. Recommend for businesses just getting started. It’s compact and easy to pack for any entrepreneur. The app helps keep track of income and the best part is everything is all in one place.
I would recommend this to a friendBrand response from Square
Posted .Thank you for your positive feedback! We're thrilled to hear that the Square Reader for contactless and chip is a great buy and a must-have for small businesses. It's fantastic that you recommend it for businesses just getting started, highlighting its compact design and ease of use for entrepreneurs. We appreciate your support, and we're pleased that Square is contributing to the ease of transactions for your small business!
- Pros mentioned:Contactless payment
misleading info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was purchased this card reader to find out that the chip/contact-less unit can not accept swipe card - still need to use dongle to accept swipe cards,
No, I would not recommend this to a friend Sketchy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to get this for my mobile business for chip cards. It stopped working after 3 weeks. Get a warranty
No, I would not recommend this to a friendBrand response from Square
Posted .We are sorry to hear your reader stopped working so soon! All of our hardware comes with a one year warranty, so you can definitely get a new one. Please reach out to our support team and we can get you up and running with a new reader: squ.re/contactsqsupport
square reader installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to get it to work. Geek squad recommended it unable to use.
No, I would not recommend this to a friendBrand response from Square
Posted .That sounds frustrating. Sorry to hear about the bad experience, and if you still need help you can give us a call: squ.re/contact
Bluetooth issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a few days but then Bluetooth issues and I’m still not able to use it at work. :(
No, I would not recommend this to a friendGood for business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy it again it constantly disconnects from the phone or tablet
No, I would not recommend this to a friendBrand response from Square
Posted .So sorry you had trouble getting your device to connect. We'd recommend making sure the device you were using is compatible at: squ.re/compatibility. If it's not listed, that would mean it's not tested and we cannot guarantee it to work.
Not satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It times itself off and is kind of a pain. Takes to long to work
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great Credit Card Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been very helpful to my business. Great!!
I would recommend this to a friend unable to find correct application for phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.while the actual product may work well, the instructions were not clear enough for me to identify the correct app to download on my phone to use with this product. I was only able to find apps that would upgrade a currently working product but none that would help me get started from scratch. I returned the product.
No, I would not recommend this to a friendNot easy to get started.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt the directions to take too much time, not intuitive.
No, I would not recommend this to a friendLWhollywood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not a big fan of this product. The company does not know how to treat its customer's and make the customer feel like they are being helped with knowledgeable people
No, I would not recommend this to a friendscuare reader
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ineed to bring on back i ear a lot bad complain for this companie about holder longer the money
No, I would not recommend this to a friendNot even a year and it doesn’t work
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in April and does not work anymore, doesn’t light up doesn’t charge doesn’t accept payments it basically died .
No, I would not recommend this to a friendBrand response from Square
Posted .Have you had a chance to check out our troubleshooting guide here? https://squ.re/3A9UFfD
Please feel free to reach out to our support team for one on one assistance if you are still having trouble after reviewing the guide. https://squ.re/3CrXkmg