Customer Ratings & Reviews
- Model:
- A-SKU-0485
- SKU:
- 5028800
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers have good things to say about the Reader's ease of use, contactless payment capabilities, and compact size, frequently praising its simple setup and reliable Bluetooth connectivity. Positive feedback also highlights the device's compatibility with various systems and its strong security features. While some users mentioned the processing fees, the overall sentiment towards the product remains positive.
This summary was generated by AI based on customer reviews.
Online orders
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd time I’ve ordered online and the cashier Peyton COuldnt find the order so someone grabbed it from the shelf
I would recommend this to a friend- Pros mentioned:Ease of use
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and affordable. Highly recommend this product
I would recommend this to a friendBrand response from Square
Posted .Thank you for your positive review of the Square Reader for contactless and chip (1st generation). We're thrilled to hear that you find it easy to use and affordable. We appreciate your recommendation and value your satisfaction with our product. If you have any further feedback or questions, feel free to let us know. We're here to assist you.
Didn’t work well, shame I didn’t keep the box.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would return it if I haven’t thrown out the box. Disconnects all the time. And I bought the dock which I haven’t even used. Waste of money.
No, I would not recommend this to a friendBrand response from Square
Posted .Sorry to hear that your reader did not work as expected. Take a look at here: https://squ.re/2TevHHQ for troubleshooting steps in case you would like to give it another try. Let us know if you have any other questions.
Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The process to set this up is not that easy. The verification for your banking account takes longer than stated and it is very hard to get in touch with a representative.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Bit of an upgrade from the simplest Square reader.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it. I was surprised that this device came with a bonus of the simple square reader. I had one of these small ones and lost it and decided this larger contactless and dip device would be an upgrade. I must say it took me a while, maybe 20 minutes , to figure how to pair it with my phone. I got it done and now it is ready for use.
I would recommend this to a friendBrand response from Square
Posted .Thank you for sharing your feedback on the Square Reader for contactless and chip! We're glad to hear that you found it worth the upgrade and were pleasantly surprised by the bonus of the simple Square reader. We apologize for the initial pairing process taking some time, but we're glad you were able to figure it out and get it ready for use. We appreciate your support!
does not work outside USA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed it to work in Italy, it does not.. no ned, returned. great return process.. poor purchase process ( clic and collect at BB needs Dramatic improvement)
No, I would not recommend this to a friendSquare chip reader
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is not connecting to Bluetooth and they’re not accepting my returns..... I’m about to cancel my best buy card ....
No, I would not recommend this to a friendBrand response from Square
Posted .So sorry you were having issues with your Contactless + Chip reader. We'd recommend these troubleshooting steps: squ.re/ContactlessTips as well as making sure that your device being used with it is compatible at: squ.re/compatibility.
Not linking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working with note 20 or iPad, no updates not compatible
No, I would not recommend this to a friendBrand response from Square
Posted .The Square Reader is compatible with most recent iPads. Give these troubleshooting steps a try https://squ.re/3OJarFj or get in touch with support: squ.re/contact.
Pain to use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they don’t have the chip you have to use another reader be better to be all in one wipe or scan
No, I would not recommend this to a friendBrand response from Square
Posted .Hi, Mike! You may want to consider using our Square Terminal which has both readers combined into one, portable device. This should help solve it for you! :)
WHAT ARE WAITING FOR?!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a small business, you need this. The convenience of checking out, the security your customers will feel and you're paid the same day after your first transaction with a small convenience fee. Put this in your cart today.
I would recommend this to a friendBrand response from Square
Posted .Thank you for the 5-star review, @JalapenoHoney!
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could get this thing to work. Would not load. Tried several times with several devices
No, I would not recommend this to a friendBrand response from Square
Posted .So sorry you had trouble getting your reader to work. We'd recommend checking the compatibility of your devices used with it at: squ.re/compatibility. You can also see our troubleshooting for the Contactless + Chip reader here: squ.re/ContactlessTips.
Poor device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The device errors a lot. Not worth the money. Sq takes over a week to deposit funds.
No, I would not recommend this to a friendBrand response from Square
Posted .If you ever run into issues with the reader in the future, try these steps - http://squ.re/contactandchipts
Square's transfer schedule is next biz day by default, but we have faster options if you need access to your funds faster. Check out more info here - http://squ.re/TransferSchedules
Both readers lasted less than 6 month
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both readers lasted less than 6 month before no longer working
No, I would not recommend this to a friendBrand response from Square
Posted .This doesn't sound right. We'd recommend trying the troubleshooting listed here: squ.re/ContactlessTips to make sure they're running smoothly at all times! They should last as long as they don't get smashed or broken.
Square doesn't fit my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a pixel 3 and after waiting for this to arrive it didn't fit my phone
No, I would not recommend this to a friendBrand response from Square
Posted .Sorry to hear this. It seems like you purchased our Square Reader for contactless and chip. Feel free to contact us here: https://squ.re/2MgZQpI to provide you with further assistance once we get more clarity on what you need. Thanks.
AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY EXPENSIVE FOR A CONTACT LESS CHIP READER ALSO KIND OF A PAIN TO PAIR NOT WORTH $50.00
No, I would not recommend this to a friendBox was empty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an empty box not happy.Empty box, empty box.
No, I would not recommend this to a friendBrand response from Square
Posted .That's very odd and we're sorry this happened. We'd recommend bringing this back to the store it was purchased at for a refund.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only one star, because I'm Panamá; my country it doesn't work!
I would recommend this to a friend- Pros mentioned:Ease of use
Clark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel i made the right decision on this item.it is so much easier than the other little square you plug into your phone. I love it.
I would recommend this to a friendBrand response from Square
Posted .We're thrilled to hear that you are happy with your purchase and that the item has met your expectations! We strive to create products that are user-friendly and provide a seamless experience, and we're glad to know that our product has made things easier for you.
Thank you for choosing Square.
- Pros mentioned:Ease of use
Works great for my little business
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the reader. I haven't used the swioe version yet, but the tap and chip work very efficiently.
I would recommend this to a friendBrand response from Square
Posted .Thanks so much for giving us your take on how we are doing. We're glad that you’re having a great experience.
- Pros mentioned:Ease of use
Made payment process a breeze
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Charging payment is a breeze and saves a lot of time for both my custmer and myself ...
I would recommend this to a friendBrand response from Square
Posted .Thank you for your review of the Square Reader for contactless and chip (1st generation)! We're thrilled to hear that it has made the payment process a breeze for you and has been a time-saver for both you and your customers. We appreciate your support and hope the Square Reader continues to meet your needs. Thank you for choosing Square!