Customer Ratings & Reviews
- Model:
- KSTK1
- SKU:
- 4759254
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Stacking Kit for Most 27" LG Washers and Dryers, highlighting its stability and ease of use during assembly. Many appreciate the quick installation process, perfect fit, and space-saving design it provides for tight laundry rooms. The kit's quality and contribution to a sturdy, stacked laundry setup are also well-received, while some customers have noted concerns about vibration and color.
This summary was generated by AI based on customer reviews.
Kind of flimsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I suppose this bracket is adequate but it doesn't seem to have much margin for safety. The front bracket wouldn't close. You might have to adjust/twist the feet to get enough room to close. Just seems a little weak for the amount of weight it has to support, but no problem so far. You really don't have any other option unless you can fabricate steel.
I would recommend this to a friendIt does what was advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This does what was advertised. It is simple and has small exposure to hide and does its job.
I would recommend this to a friend- Pros mentioned:Installation
works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item works as advertised. no problems with install.
I would recommend this to a friend Usable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very usable. yes, your people did good installing it.
I would recommend this to a friendNice and slim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stackable unit is slim and can’t tell that it is there..
I would recommend this to a friend- Pros mentioned:Ease of use
Service ruined this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stacking unit works -- this product is foolproof However BB's delivery and service is AWFUL Guy did not want to install the stacking unit- which it was indicted he was to do- he managed to ruin our brand new washer and dryer So due to the service And the treatment by customer service and the store manager I give it one star
No, I would not recommend this to a friend Fits good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to make your washer and dryer stackable!!
I would recommend this to a friendStacking kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as described. Basic but does the job of stacking.
I would recommend this to a friendDid not fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the wrong kit but the installers screwed it on anyways.
No, I would not recommend this to a friendSize doesn’t match Description
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The size was not 27 inches which meant it didn’t fit. It extended over the washer.
No, I would not recommend this to a friend- Pros mentioned:Stability
It works, but it also sucks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This holds the dryer securely on top of the washer, but it makes it rather difficult to open the soap drawer on the washer. I feel like it's jammed every time, and it's always stuck on the mount.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that you are having trouble opening up the soap dispenser due to the stacking kit, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
You need this if you plan to use it as a stackable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did you know you had to buy one of these for a washer and dryer advertised as stackable and that says it comes with the kit? I did not and it forced the installers to have to come back a 3rd time to install.
I would recommend this to a friendWorks as required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special, but there are no choices and can't really see it...
I would recommend this to a friendStacking tool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer/dryer stacking tool works just as expected. Very happy.
I would recommend this to a friendIt works, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it only cost the $10 it is worth (or maybe $5). I also wish that there was more cushioning to prevent the rattle that took me three weeks to finally quiet. It holds the units together, but it took A LOT of tweaking to do so.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hi, thank you for the feedback! I hate to hear you were not satisfied with the stacking kit. If we can assist you in any way, please reach out via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport ^EJ
Returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This did not work for us because it made the unit wobbly or exaggerated the vibration . Returned it. The built quality seems good.
No, I would not recommend this to a friendBad service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was crap delivery service said that install was not paid for and i assured them it was. Was told i would be charged 59 dollars, but then they said they would do it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, RichardK. Thank you for reaching out and sharing your experience with your LG Stack Kit (KSTK4) model. We understand the frustration that can arise when discrepancies exist between the service promised and the service delivered. It is our priority to ensure a seamless and hassle-free experience for our customers, and it's disappointing to hear that we fell short of that in this instance. We recommend contacting Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to rectify the situation or assist you further, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
A bit shaky after awhile
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re pretty cool I guess. They were sturdier when first installed now it’s a bit shaky.
I would recommend this to a friendNeeded to stack units
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kit was easy to install, but I wasn't very impressed with the overall quality of the kit, but I needed it to be able to stack and support the units I purchased. Metal was a little flimsy and design made it difficult to adjust the feet on the dryer due to the space between kit and bottom of dryer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the excellent review. Such detailed information really helps our R&D team understand our customers and what it takes to make you happy. We greatly appreciate the feedback and we are sorry the stacking kit did not meet your expectations. ^CP
Not a part that gets worn out.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really didn’t see the need to purchase a new bracket to stack my new LG washer and dryer when I had the same bracket from my previous LG washer and dryer. They are the same dimensions. I’m glad I had the new one on hand though, because the delivery men would not use the old. I would have a new one on hand just in case. They would’ve walked out without booking them up.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette