Customer Ratings & Reviews
- Model:
- KSTK4
- SKU:
- 6539086
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the Stacking Kit for Most 27" LG Washers and Dryers, highlighting its stability and ease of use during assembly. Many appreciate the quick installation process, perfect fit, and space-saving design it provides for tight laundry rooms. The kit's quality and contribution to a sturdy, stacked laundry setup are also well-received, while some customers have noted concerns about vibration and color.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Vibration
Well, it stacked them... that's it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in order to stack my stackable washer and dryer. Bought everything new and had it installed. These are held on to the washer with sticky tape and the washer and dryer make so much noise wobble. You have to buy this in order to stack the units, but it does not work well.
No, I would not recommend this to a friend Attachment part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the shipment arriving late on the due date.they couldn't find the rack to.place it.
I would recommend this to a friendDoes the job okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could be easier to install. But I also don't feel like it's very secure to stack the dryer.
No, I would not recommend this to a friendstackable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i dont think they installed this correctly as the units vibrate, shake &move during operation?!
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The second kid is okay does its job but I think it'd be a little bit more sturdier for the machine
I would recommend this to a friend- Cons mentioned:Vibration
Very cheaply made compared to last LG kit we had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap and thin compared to stacking kit that came with last LG's we purchased 11 years ago. Caused terrible squeeking when ever washer went into spin mode. Technician came out and had to rebuild/reinforce the stacking kit. lg's we purchased 11 years ago.
No, I would not recommend this to a friend Credit???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had you approved my credit I would have completed this truthfully
No, I would not recommend this to a friendDid not use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up not stacking them so I have no input on this.
I would recommend this to a friendStacking kit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First one came with everything. The second kit didn't come with screws.
I would recommend this to a friendDo what is supposed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do what I was expecting. Nothing more or nothing less.
I would recommend this to a friendgreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great on my washer and dryer I really love it
I would recommend this to a friendWasher dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The company that delivered the items suck they kept trying to find excuses not to hook it up they left the washer and dryer outside on my porch
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with us. We understand your concern about having your LG Washer Stacking Kit (KSTK4) model left outside, especially after the delivery. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. We recommend contacting Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions.
While the delivery situation is outside of our immediate control, we’d like to make sure that your units are properly installed and functioning well. If you're still having trouble with the setup, please feel free to reach out to us. We can assist you with next steps, whether it’s troubleshooting or coordinating with the right team to ensure your units are installed and working properly.
Please send us a private message on social media @LGUSSupport, and we’ll do everything we can to make sure you get the support you need. ^Juvy
Good space saver
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very unhappy with this washer and dryer. Dryer doesn’t dry, the lint holder is warped so clothes get hung up on it, the settings are confusing. I am so bummed because my previous LG was a work horse for 12 years.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
- Cons mentioned:Height
Not a good idea.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was going to stack but the cords from the dryer would not reach when stacked on top. it is also very high when stacked. The bestbuy guys could not stack because of cords. They did not offer to take back this kit.
No, I would not recommend this to a friend Easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it should be made out of stronger material.
I would recommend this to a friendDid not fit unit I purchased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor CS in handling this purchase. I was purchasing a 24” stackable unit. Best Buy Member knew what I was purchasing but sold us a kit for the wrong unit. Caused a delay in purchase which I eventually canceled since this was the third mistake by Best Buy Members for this purchase. Could not continue to tolerate incompetence and lack of concern on part of management with our washer/dryer purchase. Would not consider purchasing a washer/dryer from Best Buy ever again.
No, I would not recommend this to a friendLook Ma, no screws! No, we can't stack that LG dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Best Buy purchase was the Worst Buy. The item was missing the screws! Now it says it is not returnable! Caveat Emptor. No, I can't stack the dryer mommy! Best Buy failed me.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Raphael. Thank you for reaching out regarding the LG Stack Kit (KSTK4) model. We understand your concern about the missing screws of the product. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience, but it seems we missed the mark this time. Please contact Best Buy customer service at 888-237-8289 for immediate assistance. For more help, you can reach out to us on social media @LGUSSupport. ^Juvy
Limited the time I could use my reward
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where did my 100.00 gift card go?I had gotten 50.00 per washer and dryer, so I’m wondering why I can’t find it
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Richard. Thank you for reaching out about the LG Staking Kit (KSTK4) model and your missing gift card. We understand how important it is to keep track of your rewards, and we'd be happy to help clarify this for you. We strive to provide exceptional services and ensure a smooth experience. Gift cards related to promotions like these are typically sent via email or physical mail, depending on the promotion details. We recommend checking your email inbox (including spam or junk folders) for any messages related to the promotion. If the gift card was supposed to be mailed, it might be helpful to verify the address associated with your purchase. If you're still unable to locate it, please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. For more help, please send us a private message on social media @LGUSSupport, and we’ll look into the details of your specific promotion and assist you further. We’re here to help. ^Juvy
Looks good, but doesn’t help with noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and does keep the dryer in place, but there is a gap. I can see and hear movement and sound when the washer and dryer are on.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This certainly doesn't sound right. We would be happy to look into the noise and movement you are experiencing. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered without stacking kit. Dryer sat in living room for another week. Delivered stacking kit but didn’t install. Would have waited another week for that. Had to install ourselves. now having issue with refrigerator delivery. Don’t buy from Best Lies.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for supporting LG. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly