Customer Ratings & Reviews
- Model:
- SKK-8K
- SKU:
- 10736221
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the product's ease of use, stability, and how effectively it allows for space-saving stacking, ensuring a perfect fit and straightforward installation. Conversely, customers express negativity regarding the product's price, the clarity of its instructions, and issues related to vibration, unwanted movement, and the overall height.
This summary was generated by AI based on customer reviews.
bad delivery men
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was the installation that was the issue, the delivery men did not want to install
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We appreciate you sharing your installation experience with the stacking kit of your Samsung washer and dryer. Let us extend our help.
Please see the link below for the steps to install the stacking kit.
https://www.samsung.com/us/support/answer/ANS10001027/
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how my new washer and dryer looks! I really like it
I would recommend this to a friend- Pros mentioned:Installation
Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quick installation. Went smooth and workers were professional.
I would recommend this to a friend Great set for top load drier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the set up and How leveled the washer and drier are
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love it, Irv09! ^Jecca
- Pros mentioned:Stacking
Stack kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product highly recommend if you want them stacked together
I would recommend this to a friend - Pros mentioned:Ease of use
Very Useful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked as expected. We’re glad to have purchased this item
I would recommend this to a friend - Pros mentioned:Stability
Works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kit works very well. Keeps the dryer stable on the washer.
I would recommend this to a friend - Pros mentioned:Ease of use
Efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was quick and easy, works exactly as expected
I would recommend this to a friend - Cons mentioned:Alignment
Only connects in back
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stacking kit for my Samsung Washer and Dryer connects only in the back, so it causes the dryer to sit further back than the washer. It just makes it not even on top of each other.
I would recommend this to a friend - Pros mentioned:Stability
Works perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did what it should. Very sturdy and not loud at all.
I would recommend this to a friend - Pros mentioned:Ease of use
Stack it up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its supposed to do. Worked perfectly.
I would recommend this to a friend Is this right?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is this supposed to stack offset? This makes the washer stick out past the closet door hinge... The box was half tape.. not sure if everything was there or went together correctly
I would recommend this to a friendMounts to dryer bottom :(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sucks that it mounts to the bottom of the dryer. You have to be careful that you do not break it when lifting the dryer on top of the washer. But it works.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Paul,
We are glad to know that you are using one of our Samsung stacking kits for washers and dryers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the stacking kit during the installation process. We will surely notate your feedback for better service in the future.
I highly recommend clicking this link for future reference or guide on how to install and stack your front load washing machine and dryer:
https://www.samsung.com/us/support/search/?query=How+to+install+and+stack+your+front+load+washing+machine+and+dryer+%7C+Samsung+US&referrerPageUrl=https://www.samsung.com/us/support/
If you need further assistance, please reach us through the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144196304
Thank you for choosing Samsung. Have a great day.
-Trisha-
Replacement for original
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was the replacement for another set they stop selling. Instruction didn't show how to install very good. Not really for older models but can be made to work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Wildcard2010ad! Samsung does recommend only using the stacking kit that is compatible with your models. We have different stacking kits for different models based on the size and other factors. ^Jecca
it does the job (partially)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected that this kit had the cable to allowed us to operate the dryer with the washer controls.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review, Bacco. The kit you have there is the stacking kit only. What you need is the stacking kit and multicontrol kit.
You can contact our Samsung Parts Team at (800) 627-4368. Mon - Fri 9:00 AM ~ 6:30 PM EST. They can the availability and compatibility of the multicontrol you'll need for your appliance.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144965923) when you message us to help our team pull up your information.
Have a great day.
^Charles
- Pros mentioned:Ease of use
It works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what its supposed to do, works pretty well
I would recommend this to a friend Poorly constructed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made to the best as far as ease I probably will call to have it installed no pre drilled holes to install brackets.
No, I would not recommend this to a friendRip off, but got to have it to stack it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just something Samsung made to make more $ off of you.
I would recommend this to a friendBrand response from Samsung
Posted .We appreciate you giving us your honest feedback, JamesS.
For us to better assist you with your unit, we would like to speak to you directly.
Please get in touch with us through the following options below, so we can assist you in the best possible way we can.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145652828, which will help our team pull up your information.
^Rainly
return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.didn't use these..we ended up putting them side by side due to a clearance issue
I would recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product.
We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.
Thank you!
-Angelica
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure what to say, it does the job and easy to assemble.
I would recommend this to a friendBrand response from Samsung
Posted .Hello, that is great to hear! Thank you for taking time to review your product. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143957942) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena