Customer Ratings & Reviews
- Model:
- SKK-8K
- SKU:
- 10736221
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, and it does a phenomenal job.
I would recommend this to a friendBad Delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My one-star isn't for the product. It is for the service. The night before my washer and dryer were delivered, I received a phone call telling me the stacking kit wouldn't be with the delivery. I needed the kit because I live in an apartment. The kit didn't come until a month later.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We're saddened to learn about your experience with the stacking kit delivery.
Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Missing Parts and Mislabeled Ad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was listed as "open box, Includes all original parts/accessories", but I get it home, and all that I have are the brackets and side guide rails. The screws to hold everything together, that make the thing usable, were not included. Extremely disappointed. Now I have to buy another complete set new anyways, and not my time and money has been wasted.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store concerning the missing parts of the stacking kit they bought
Have a great day.
-John
Missing part
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missing screws and we couldn’t use it and they didn’t return because it was more than 15 days. We couldn’t schedule the install any earlier and when at the install date we found out that it was missing part, it was too late to return. We lost our installation appointment and money because of that.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille