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$999.00

Customer reviews

Rating 4.7 out of 5 stars with 928 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 928 reviews
  • Rated 4 out of 5 stars

    Works like it's supposed to

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great once I figured out how to assemble it since there were no directions included.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No installation instruction included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No installation instructions or scan code sent with package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stack Kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacking hardware appears to work well. Came with Washer and Dryer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Greate to haveit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good and help to save space, I am glad to have it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We're glad you're satisfied, Gabraham! ^Jecca Samsung

  • Rated 4 out of 5 stars

    Hot item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hot item to get a hold of I had to wait for a boat two months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This help the function that need to be restore at washer and dryer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installer failed to bring the stackable equipment so I had to get a second installer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Super Unprofessional teams

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The day that purchased this washer and dryer at the sterling store one of the team members helped me with the purchase and she added everything else without one piece which was required for installation and the day the installation team came they said that they cannot do it without that part. So they said that we will order it and schedule the installation again. At the mean time asked them to take the measurements and make sure that it fits. He got the measurements and confirmed that it will fit. So the next time another team came and they said that they are only here to deliver the kit and they cannot do the installation. The big unit was still in my living room for one week and I had to schedule another installation appointment. Geek squad and Best Buy are very unprofessional and they don’t communicate well with each other. I really had a bad experience with them in both appointments. Had to call customer support and stay on hold for up to an hour to schedule appointments.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know how you feel about your overall installation experience.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better should you need to follow up on the appointment. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 3 out of 5 stars

    Stack system the way it's supposed to

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed this kit works as it should no problems

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    That fine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stacking Kit for Samsung 27" Front-Load Washers and Dryers That fine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad delivery men

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was the installation that was the issue, the delivery men did not want to install

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Bestbuy clients,

      We appreciate you sharing your installation experience with the stacking kit of your Samsung washer and dryer. Let us extend our help.

      Please see the link below for the steps to install the stacking kit.
      https://www.samsung.com/us/support/answer/ANS10001027/

      To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    mr warren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivered on time and worked great. the Geek squad did a great job installing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stacking Kit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy Best Buy had these for my washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quick installation. Went smooth and workers were professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how my new washer and dryer looks! I really like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stack kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product highly recommend if you want them stacked together

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set for top load drier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up and How leveled the washer and drier are

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it, Irv09! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Very Useful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as expected. We’re glad to have purchased this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kit works very well. Keeps the dryer stable on the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and easy, works exactly as expected

    I would recommend this to a friend