Customer Ratings & Reviews
- Model:
- SKK-8K
- SKU:
- 12374840
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
It's a stacking kit.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed by Best Buy 3rd party. So far its holding up.
I would recommend this to a friendMissing part
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This part is missing, they send me an open box. The installation people coming three times and don’t resolve the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand how you feel about your installation experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 10 year old washer and dryer and this worked great to stack them.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I appreciate you for taking the time to post your review. Thank you for being a part in our Samsung family. ^Brad
Not sure about quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cheap and may not work with other than Samsung to stack You will need try it. I did not
I would recommend this to a friendFits perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine if you are using Samsung washer and dryer.
I would recommend this to a friendgreat stacking kit for washers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the kit you need great price great product
I would recommend this to a friendgreat stacking kit easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love it i love it i love it i love it i love it i
I would recommend this to a friendProduct is fine - NOT TRANSPARENT policy..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SHOULD COME with the product - having to buy it is like a tax on the product not expected but can't use it as "advertised" without the extra. The product is FINE - but don't play games with people's hard earned money
I would recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store.
Have a great day.
-Ernest-
Works like it's supposed to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great once I figured out how to assemble it since there were no directions included.
I would recommend this to a friendNo installation instruction included
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No installation instructions or scan code sent with package
I would recommend this to a friendGreate to haveit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good and help to save space, I am glad to have it
I would recommend this to a friendBrand response from Samsung
Posted .We're glad you're satisfied, Gabraham! ^Jecca
Stack Kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stacking hardware appears to work well. Came with Washer and Dryer.
I would recommend this to a friendHot item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot item to get a hold of I had to wait for a boat two months
I would recommend this to a friendWorks fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First installer failed to bring the stackable equipment so I had to get a second installer
No, I would not recommend this to a friendStack system the way it's supposed to
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed this kit works as it should no problems
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Gcoleman,
We appreciate you taking the time to leave us a review on your Samsung stacking kit. You made an excellent choice for your washer and dryer. We are happy to hear that it was perfectly installed and has no problem.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144370784
^Rainly
Super Unprofessional teams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The day that purchased this washer and dryer at the sterling store one of the team members helped me with the purchase and she added everything else without one piece which was required for installation and the day the installation team came they said that they cannot do it without that part. So they said that we will order it and schedule the installation again. At the mean time asked them to take the measurements and make sure that it fits. He got the measurements and confirmed that it will fit. So the next time another team came and they said that they are only here to deliver the kit and they cannot do the installation. The big unit was still in my living room for one week and I had to schedule another installation appointment. Geek squad and Best Buy are very unprofessional and they don’t communicate well with each other. I really had a bad experience with them in both appointments. Had to call customer support and stay on hold for up to an hour to schedule appointments.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We know how you feel about your overall installation experience.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 to assist you better should you need to follow up on the appointment. Call 24 hours a day. They can answer your question or transfer you to your local store.
Thank you.
-Angelica
That fine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stacking Kit for Samsung 27" Front-Load Washers and Dryers That fine
No, I would not recommend this to a friendbad delivery men
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was the installation that was the issue, the delivery men did not want to install
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
We appreciate you sharing your installation experience with the stacking kit of your Samsung washer and dryer. Let us extend our help.
Please see the link below for the steps to install the stacking kit.
https://www.samsung.com/us/support/answer/ANS10001027/
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rainly
mr warren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.delivered on time and worked great. the Geek squad did a great job installing
I would recommend this to a friendStacking Kit
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy Best Buy had these for my washer and dryer.
I would recommend this to a friend