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Customer Ratings & Reviews

$42.18

Customer reviews

Rating 4.7 out of 5 stars with 935 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-935 of 935 reviews
  • Rated 5 out of 5 stars

    Best rack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the most simple racks i have ever installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No More Washer/Dryer Slippage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we replace our over/under dryer/washer, we had a Stacking Kit from Samsung installed. The stacking kit stopped the top dryer movement -- an unexpected surprise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacking Kit f

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we got this to securely stack our washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st front loaders and 1st stack kit. I was worried, for it doesn't seem secure enough, but it's been good! Best Buy delivery installed for me. My washer shakes very hard and my dryer has not moved over the past 8 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what its supposed to do. No defects or damage, Best Buy as the only place with inventory at the time I needed it.l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit good! Matched up with my samsung washer and dryer fornt load set

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Kit!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This kit works wonders, made the installation easier and faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stacking unit for Samsung washer dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked well.Easy to install. Would recommend for use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tonitoni, we are happy to see that you re keeping your Samsung maintained with new water filters. We are glad to have you a part of our family. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great. The service was fabulous. Ordered and paid online. I just stopped in to pick it up. It was the easiest thing ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung stack kit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Cheaper than the other ads also so much easier to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacking brackets

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i can stack the washer and dryer. My laundry room is small in size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, and it does a phenomenal job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My one-star isn't for the product. It is for the service. The night before my washer and dryer were delivered, I received a phone call telling me the stacking kit wouldn't be with the delivery. I needed the kit because I live in an apartment. The kit didn't come until a month later.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're saddened to learn about your experience with the stacking kit delivery.

      Please get in touch with our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 1 out of 5 stars

    Missing Parts and Mislabeled Ad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was listed as "open box, Includes all original parts/accessories", but I get it home, and all that I have are the brackets and side guide rails. The screws to hold everything together, that make the thing usable, were not included. Extremely disappointed. Now I have to buy another complete set new anyways, and not my time and money has been wasted.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store concerning the missing parts of the stacking kit they bought

      Have a great day.

      -John Samsung

  • Rated 1 out of 5 stars

    Missing part

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing screws and we couldn’t use it and they didn’t return because it was more than 15 days. We couldn’t schedule the install any earlier and when at the install date we found out that it was missing part, it was too late to return. We lost our installation appointment and money because of that.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung