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Customer reviews

Rating 3.6 out of 5 stars with 62 reviews

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  • Service

    Rating 3.5 out of 5 stars

  • Professionalism

    Rating 3.6 out of 5 stars

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    Rating 3.6 out of 5 stars

69%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-62 of 62 reviews
  • Rated 1 out of 5 stars

    DO NOT RECOMMEND! HORRIBLE NO-SERVICE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT RECOMMEND!!! So disappointed! On 9/9/23 I ordered haul away and recycle service for 9/16/23. I call the morning of 9/16 since I had received no contact and am told my service was not scheduled, although we paid for it and selected 9/16 as the service date and received a confirmation email from Best Buy! The representative was not helpful, I could not get directly to the service to find out what happened to my order, just a terrible experience. Don't take payment in full if you aren't going to deliver. The whole thing totally sucked. I gave up and cancelled after all this inconvenience. Do better, Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Terrible Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never showed at scheduled time, Rescheduled. Contractor states he wasted a half hour trying to get up my street, only expecting one item. I had 4. Complains for 10 minutes about how he is going to get compensated time. None of this is my problem. Very unprofessional.

    No, I would not recommend this to a friend