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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3584 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.1 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,584 reviews
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2006 Suburban is fun to drive now that I have Apple Play and a backup camera. The installation was fast professional and satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and communication excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve and his crew got my whole system put in very fast. Very nice work wiring my new amps and new speakers in 2017 Camaro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing my new speakers and in a timely fashion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great with the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the techs and sales department personnel helped me answer all my questions. Thanks to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Professional Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad done a great job with the install of speakers. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new speakers sound great. I didn't realize the old ones were not working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for the new year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My car is new but I love the new sound better. The technician made sure everything worked perfectly before I left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad order the piece that I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part that could’ve came with my car. I couldn’t do it with you guys thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job installing my new speakers and did some troubleshooting on a problem I didn't even know I had. My car audio now sounds great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not have asked for better service with our installation process, he took the extra time to make sure everything was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did great work on my Wrangler. Would highly recommend the Downey Store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and prompt, very knowledgeable staff that works around your schedule. One day f the main benefit of BestBuy customer IMHO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do a great job of the installation and they get it done in a timely manner with professional results. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation - would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job on my speaker installation. Would definitely recommend - professional, quick, etc.. love the new sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New speakers and sub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I could imagine. Not disappointed at all. My system sounds amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad front speaker installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Quick and efficient installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service work great installer was great good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personable and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forget his name now, but he was very calm, and accommodating, and showed me what I needed to know. Listened to my questions and answered them well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installed my Subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to install the subwoofer that I brought to them. However, they weren't able to get sound back in my vehicle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HANDS DOWN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOLKS! GOOD PEOPLE! ALWAYS HAVE THE TIME TO EXPLAIN AND ANSWER ANYTHING YOU MAY WANT TO KNOW ABOUT OR HAVE QUESTIONS ABOUT.

    I would recommend this to a friend