Customer Ratings & Reviews

Nightmare! Bought Nov 25, 2024 and as of today February 6,2025 it is still not activated even after many trips to the store. Even paid for installation!

Very happy with the the Starlink very easy to set up ,get upgrade for fast internet.

Second kit also had a “faulty router” according to Starlink customer service. They refunded my first month service for all the trouble but for the price and the time spent going back and forth into town it’s not worth it.

Do not get best buy's installation. my dish is sitting on the ground outside weeks after this was supposedly installed.

Disconnects often, speeds very greatly, I will be switching back to my other provider. Using speedtest.net my speeds range from 3mbps to 80mbps

I can't get it to work for me and I can't contact customer service because it says access denied and even the team tried remotely and couldn't fix it.

I bought two months of service for $300 and literally could only use it for 5 days, rest of the time it had obstructions or other issues. Super super finicky

Unable to use and couldn't return because over 15 days

Sucks do not recomend it to anyboy. Dont buy not worth the money.

We could not catch a good signal tried for three days we also subscribed to to the internet service which we have not been refunded our money back, was very frustrated and disappointed

Could not get a satellite anywhere in the sky it sucked

Router died in under a month and took starlink 2 months to replace. Not worth the hassle.

Poor quality. Difficult set up. Does not work all over the world so check before you travel. Will not recommend it.

dont buy from best buy you will regret it. nothing wrong with starlink just best buy

Can you use a wifi extender on a wifi6 router, yes make sure they are in the same generation these days, but you are alway better off connecting copper, or Fiber, since you are wasting have the RF bandwith to communcate from router to extender and then extender to computer, fhis can also add latency as the signals need to be processed by the extendet and then repeated, for UDP this is ok but for TCP this can slow you down as it uses ramp up based on timing and packet loss and confirmation, you also have a bit latency between the terminal and the satellites and then the sats to the Ground earth station, albeit leo far better then geo since you are going 30000 km addtional up and down if it were streight above you in zenith, someone going with a significant elevation angle would have to figure in a bit of additional distance based on the vector. So my take would be you are better to use a cable, then powerline or ubiquiti bridge, then maybe a wireless repeater as long as the wireless has seveeral bands then you can dedicate this to a connection. There is also the question of why do you need this instead of going direct computer to router, is it a large distance or are you just dropping connection, have you done a site survey looking at your neighbors if you are then you can offset the channel frequency to see if you achieve a better result, also make sure you are using 5.8 ghz and 6ghz. As there is more bandwidth and the carriers are larger so there is more throughput if able to achive the target MODCOD sceme. Guid luck

Best Buy has no customer service or activation help for Starlink. Buy it from Starlink.

Inconsistent speed. Very slow, almost unusable at night.

not that simple to install in country with trees no warning issued

Does not work in Corralitos too many trees lost signal every 2 minutes very disappointing.

This is garbage service. Not a fan and wish I could get my money back