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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2667 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Standard Kit AX Tri Band Wi-Fi System for its fantastic internet speeds, overall performance, and ease of use. Many users have found the setup process to be seamless and appreciate the strong signal strength and excellent reception. While some customers have noted concerns about the price, others have experienced minimal buffering. A few customers reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,667 reviews
  • Rated 5 out of 5 stars

    Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment holds up very well, no problems at all. I have it located on the top of my home and it has upheld storms very well.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 5 out of 5 stars

    tom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im very glad i got starlink thanx very much peace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PacificmultistoreLLC is good store , for quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As well the system,but some time down not rocking I don’t know why.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent rural internet at last!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works excellent even better than expected Would give 5 stars if it wasn’t so difficult to find pole mount that actually would fit directly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best internet I’ve experienced couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and installation. The system works very well. The only issue is that there is no provision for mounting the dish to anything.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best internet for rural customers ever. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starlink gen 3 works perfectly. Very easy to setup.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 3 out of 5 stars

    SpaceX not in realistic orbit for dish install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough transparency regarding mounting options and availability of hardware from Starlink. It's a new gen, but that's no excuse for poor customer service. It has become a logistical nightmare just to get the dish up on the roof. The parts aren't available via aftermarket/ 3rd party because it is a new version. Starlink initially said 2-4 weeks to ship the pole adapter and a cable long enough to do the job. Not terribly impressed with SpaceX. May update this when able to get it online.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problem solver device, using my home internet, other than the monthly service fee, is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, and is exactly what I needed to get high speed internet in my rural area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    250 Mbps in the woods where we live. Very quick to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great with a clear view of the sky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a clear view of the sky, but once setup it is great. You can even play games with low acceptable latency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so sad we waited so long to try this option. We are in the country in a deadspot. Been using limited high speed jetpacks for work and entertainment. We had to constantly worry about not using too much data.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 5 out of 5 stars

    Good internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet speed go VRRROOOOOOOOOOOOOOOOOOOOOOOOOOOM

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 1 out of 5 stars

    Inconsistent - Less Reliable Than Mobile Hotspots

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had Starlink for a week now. Sounded good, but it has proven to be an inconsisistent connection. In our location we are limited to satellite, DSL and wireless hotspot (Verizon is best) internet options. Pros: Better than other satellite providers; better than DSL, great speed when connected (100+Mbps); slightly less expensive (-$10) than my two mobile hotspot lines Cons: Disconnected a few times already (went out for 20-30 minutes the other day, other times shorter as far as we know); Streaming Services glitch sometimes; FPS/online gaming is much better on Verizon mobile hotspot and slightly better on ATT hotspot compared to Starlink; super expensive equipment setup. We are in lower AL. Setup has a clear view with fields around us so it isn't a line of sight issue. Might work for the most desperate who don't have mobile hotspot available, but I've been dissapointed thus far. Seems Starlink is taking on more customers than their system can handle, and standard users ($120/month) users are paying the price for it in inconsisistent connections. I'm still trying to give it a chance, but I'm leaning towards returning the equipment to Best Buy; I'm unsure if I can get my $120 service fee back from Starlink. It will have made this a pricey test of their system if we cannot recover it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 4 out of 5 stars

    Great internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my in-laws and they said it's the best internet they have every had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gen3 Standard Kit: Inc cable good and bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starlink made substantial changes to the new Gen3 standard kit. One major improvement is the cable being changed to an Ethernet connection instead of a huge proprietary plug that requires drilling a huge hole in the wall. One major annoyance is the included cable used to be 75' long, now it's only 50'. 50' is surprisingly not long at all. Many people will need to buy a longer expensive cable.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 5 out of 5 stars

    Love my internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am ecstatic, after years of poor internet I love this

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow amazing product. I can connect anywhere anytime

    I would recommend this to a friend