Customer Ratings & Reviews

They are the best in dealing with customers sales.

Good product, but does not work well without absolutely clear view of the sky. If you can have that, it works great.

The product is great but Best Buy is terrible. I paid $499 and 3 days later the price dropped $200. Best Buy refuses to honor the promotional price despite this drop occurring during my return period consistent with their policies. I will never purchase anything from Best Buy again.

A Life Savor after the Hurricane. Service is as good as my Old ISP and Cheaper!

Works great, but I would have liked for it to have come with a pedestal or stand like the previous version. Ended up buying the side mount kit for it.

Good internet system. Little high price. Good for the country

The satellite is great it works wonders the problem is technical support because it’s growing so fast the support team just can’t keep up

Best Buy reduced the price of the kit but the price match was NOT allowed because the item had not been installed. The mount recommended by Best Buy was received but could NOT be used as it was a roof mount, not a pivotal side mount needed. The specific mount I need is not available at this time at Best Buy or online.

It works if you have a clear sky. Also the internal wifi works.

While I did return this device, I won’t say it did not work, it was just did not work well enough to justify paying more a month than my traditional internet. If starlink is your only option or your current internet is not reliable, starlink may be perfect for you!

Easy to install. Really cool design. Which it came with at least one accessory.

It has only “worked” one out of the four times I have tried. Even then it only lasted ann hour anmd booted me off of a very important Zoom meeting. Every time it says strong signal, but if you run a speed test, it shows 45 download or below. Also impossible to get anyone to respond at Starlink.

The cable that came in the box was faulty. I had to order a new cable in order to get the Starlink to work.

It works ok, except when we have storms. I really expected that to be better than the old dial up in bad weather, and not very happy with the price increases and service caps they’re adding.

I tried to activate my starlink purchased from Best Buy and device is already assigned.

They don’t tell you that you need hardware for outside this must be outside to work and they do not sell the hardware. Does not work at all inside

One of the best investments I’ve ever made was buying Starlink

Great system, although it won’t fit in carry on unfortunately :/

For the price, i think this should come with the wall mount kit. At least the wall mount adapter.

There is no customer service. We tried to call their number multiple times and never had anyone answer, left phone number to call us back and never got a call back. Returned unit and cancelled service.