Customer Ratings & Reviews

Sales person very helpful answering all my questions and recommending additional services.

Must have for off the grid trips or for use it at areas with no phone service

I like the way that is connecting fast than the other satellites system that I had before.

So far I love Starlink. I’ve got better WiFi and can stream all movie apps great

Works as advertised Best buy was delivery was quick and easy and on time would purchase from them again

Love my starlink. I only wish i would have gotten it sooner.

Not much knowledge for this item in the store. But they were quick to lookup on their phones.

Arrived on time, Easy set up, functions great and data speeds are great

Very easy setup and great connection. No problems at all with connectivity.

Exceptional internet service!! 10/10 recommend!! It has been great for streaming and gaming.

Picked up my Gen 3 Starlink kit and started setting it up today. Overall, it's just "plug things in and place the dish with no obstructions". It wants you to use your cell phone and download the app, which I did. I followed all directions, have "Excellent" signal strength but...you have to jump through all kinds of hoops to get your specific Starlink registered and service working. After almost 5 hours of trying to contact their support - which is 100% A.I. - I have gotten absolutely nowhere. There is no customer service AT ALL!!! You have to read through all kinds of FAQ's and NONE OF THEM are accurate. They showed me screen shots of what the app should look like and mine looks nothing like the pictures, nor does it have the tabs I'm supposed to press to gather this model's information...IT'S NOT EVEN THERE!!! I have left 5 different messages for their "alleged" support team, have received, "We will reach out to you via email or phone call as soon as possible", and after 5 hours have heard from no one. So, I have a $300 piece of non-working garbage. I cannot even create an account because the S/N number (or whatever number they require) is NON-EXISTENT!!! I have looked all over the dish and the router, have typed in all of those numbers on my specific model and the Starlink website will not recognize any one of them. Very disappointed and, despite everyone loving theirs, I'm starting to think these positive reviews are nothing more than A.I. writings by bots. If Starlink fails to reach me by tomorrow this thing is going back to BestBuy.

Gave you a Good internet access wherever you are what we looking for

Great customer service when I made this purchase from Best Buy. Easy hook up and service has been great so far.

good product, its a solution when they arent optic fibra

Starlink for the WIN! Great user app. Great speeds and connection.

Starlink is great. However when you get a new unit and right out of box it has a defective csble. Does best buy offer to sen a replacement NO I have to return it and wait for them to process it. Had it not been for the ridiculous returns procedure just to get a 20.00 cable I would have give a 5 star review but since best buy wants to be difficult they get a 3 star

The greatest internet if you live in the country. If you dont have fiber this is the best option.

Amaizing product. We are very happy with our new house and our new appliances we order from Best Buy.

Works great. Was prime that it was in stock and could get it same day and set it up

Great product and glad it’s made in America! Plus now we are locked in with a phone company for internet