Customer Ratings & Reviews

Love my starlink. I only wish i would have gotten it sooner.

The greatest internet if you live in the country. If you dont have fiber this is the best option.

Gave you a Good internet access wherever you are what we looking for

Picked up my Gen 3 Starlink kit and started setting it up today. Overall, it's just "plug things in and place the dish with no obstructions". It wants you to use your cell phone and download the app, which I did. I followed all directions, have "Excellent" signal strength but...you have to jump through all kinds of hoops to get your specific Starlink registered and service working. After almost 5 hours of trying to contact their support - which is 100% A.I. - I have gotten absolutely nowhere. There is no customer service AT ALL!!! You have to read through all kinds of FAQ's and NONE OF THEM are accurate. They showed me screen shots of what the app should look like and mine looks nothing like the pictures, nor does it have the tabs I'm supposed to press to gather this model's information...IT'S NOT EVEN THERE!!! I have left 5 different messages for their "alleged" support team, have received, "We will reach out to you via email or phone call as soon as possible", and after 5 hours have heard from no one. So, I have a $300 piece of non-working garbage. I cannot even create an account because the S/N number (or whatever number they require) is NON-EXISTENT!!! I have looked all over the dish and the router, have typed in all of those numbers on my specific model and the Starlink website will not recognize any one of them. Very disappointed and, despite everyone loving theirs, I'm starting to think these positive reviews are nothing more than A.I. writings by bots. If Starlink fails to reach me by tomorrow this thing is going back to BestBuy.

Starlink for the WIN! Great user app. Great speeds and connection.

Great product and glad it’s made in America! Plus now we are locked in with a phone company for internet

good product, its a solution when they arent optic fibra

Fantastic product! I finally have reliable internet out in the country! Highly, highly recommend!

Works great. Was prime that it was in stock and could get it same day and set it up

This is the best datalink internet you can get if you live out of town and have no other options

Good product good service...Solve all my problem with wifi when I am at the camp site....

Everyone we talked to in the store was super helpful and knowledgeable. Very, very pleased

Great product, had excellent customer service. The rep was very knowledgeable.

Love it I have great service finally. No other good internet options in my area.

Installing the dish was easy enough but trying to set it up was a nightmare. I was unable to set it up via the app for the longest time till it eventually let me put in my information (app failing or unable to connect via the dish). The connection is meh some nights it blazing fast most nights it lest the 10 Mbps. For $600 plus $120 a month just isn’t worth it so hopefully we can get a reliable service out here so I can sell it or if I’m lucky return it.

Wonderful good quality product for excellent service in a rural area!

For our house in a rural area this works great and is cheaper than the local cable company.

Excellent internet reception especially for rural areas. Highly recommended.

We travel a lot to South America, since we got this equipment is problem solved!!

Not much knowledge for this item in the store. But they were quick to lookup on their phones.