Customer Ratings & Reviews

Not enough transparency regarding mounting options and availability of hardware from Starlink. It's a new gen, but that's no excuse for poor customer service. It has become a logistical nightmare just to get the dish up on the roof. The parts aren't available via aftermarket/ 3rd party because it is a new version. Starlink initially said 2-4 weeks to ship the pole adapter and a cable long enough to do the job. Not terribly impressed with SpaceX. May update this when able to get it online.

Great internet. Sometimes it drops because we have a lot of trees on our property. Best solution for living outside cable area.

im very glad i got starlink thanx very much peace

Best internet for rural customers ever. Thanks Best Buy

250 Mbps in the woods where we live. Very quick to install

Product works excellent even better than expected Would give 5 stars if it wasn’t so difficult to find pole mount that actually would fit directly

We love it with our smart tv no more big bills to pay

Starlink gen 3 works perfectly. Very easy to setup.

Good product.....slightly lower speeds than what I was hoping for, but no real complaints. Thanks

Internet speed go VRRROOOOOOOOOOOOOOOOOOOOOOOOOOOM

Works good for my YouTube Channel Dad's Gone Live! I live stream all over the country and it has saved me when there is no service.

I am ecstatic, after years of poor internet I love this

Easy setup and installation. The system works very well. The only issue is that there is no provision for mounting the dish to anything.

It’s a good product will encourage people the purchase

We've had Starlink for a week now. Sounded good, but it has proven to be an inconsisistent connection. In our location we are limited to satellite, DSL and wireless hotspot (Verizon is best) internet options. Pros: Better than other satellite providers; better than DSL, great speed when connected (100+Mbps); slightly less expensive (-$10) than my two mobile hotspot lines Cons: Disconnected a few times already (went out for 20-30 minutes the other day, other times shorter as far as we know); Streaming Services glitch sometimes; FPS/online gaming is much better on Verizon mobile hotspot and slightly better on ATT hotspot compared to Starlink; super expensive equipment setup. We are in lower AL. Setup has a clear view with fields around us so it isn't a line of sight issue. Might work for the most desperate who don't have mobile hotspot available, but I've been dissapointed thus far. Seems Starlink is taking on more customers than their system can handle, and standard users ($120/month) users are paying the price for it in inconsisistent connections. I'm still trying to give it a chance, but I'm leaning towards returning the equipment to Best Buy; I'm unsure if I can get my $120 service fee back from Starlink. It will have made this a pricey test of their system if we cannot recover it.

Wow amazing product. I can connect anywhere anytime

We live out on 100 acres away from everyone with no option of internet service besides Starlink. I was concerned about paying out that amount of money and not get a good signal. So far internet reception has been really good, even during storms. Highly recommend this to anyone.

Very fast internet. Cheaper than our other provider.

Works great No issues with service or installation

The first kit I purchase, the router would not connect with the receiver. Technical support is practically non existent. I used the AI who said they would create a support ticket for me. Three days later I had not heard from them. I had purchased the Geek Squad coverage. When I called them for help, they offered to send a technician out - for $140. I boxed it up and returned it. The second kit worked fine. I love the speed and connectivity but despise the lack of technical support.