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Customer reviews

Rating 4.8 out of 5 stars with 2880 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the overall performance and high internet speeds of Starlink, noting that the system is exceptionally reliable. Users frequently highlight the ease of setup and the strength of the signal as standout features that contribute to a positive experience. While the service is highly regarded, some users have expressed concerns regarding the cost and the accessibility of customer support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,880 reviews
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must buy, technology wise is the best great price for the product. a must

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I’d be getting internet access where I live anytime soon until I got StarLink now I have it and it works flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as intended starlink packages are a little pricy when roaming .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy, happy, HAPPY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had since October, 2024! Great edition to my home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a very rural area and this has been a godsend. Yes it costly upfront but the service has been good, even in some nasty weather.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup internet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starlink was needed as a backup for our Xfinity Internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RV Traveler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as described, we travel in an RV and work in every location. 5 minutes to set up when we arrive at a new site. Bought a tri-pod stand to get it off the ground

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Amazing!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works excellent, i was having severe wifi problems at home. I was told about Starlink so i decided to give it a chance. Works great and was so easy to set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as described wouldn’t recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this product after a devastating hurricane hit Jamaica and we were out of internet access for 2 months hands down the worst product I ever purchased the service was always slow and it had multiple intermittent issues, 8 months after purchase and it’s been sitting in the box after one week worth of use I had to ask for a refund to how bad it was… 0 stars is more accurate but I can’t give that low of a review. Trying to resell it hasn’t been fruitful either since no one wants to pay for this overpriced paper weight (still no residential plans available even up to this day) So the cheapest internet option is roaming for basically $100 / per month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy will lie to you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase the starlink kit but ut was damaged in shipping before it arrived. Shipper notified me they were returning the kit to Best Buy. Contacted Best Buy to get a new one shipped. I was told that the unit was indeed on the way to me, not being sent back to them. I would receive the kit the following day. It did not arrive. Contacted BB again and they admitted that I was not told the truth but offered no solutions. Just an apology and best of luck! I couldn't order another kit, due to a 1 item limit, until the one being returned made it back to them and it would then be removed from my account. That would take several days and then another 3 or 4 days to get a new one shipped. They never even offered to help get another one shipped sooner and said there was nothing they could do, even after acknowledging there representative lie twice about the previous order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    RJ starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start having internet to stteam or work on play games know waiting yo download

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment holds up very well, no problems at all. I have it located on the top of my home and it has upheld storms very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink is the best in rural areas for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a long time for it to be available but now I have it! If you are in a rural area this is the way to go. Now I have to finish configuring it and I will be all good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Check It Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Easy to setup and works great as a backup line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have starlink it is well worth the price easy to install and Setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS REALLY WORKS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CONNECTION ANYWHERE, JUST POINT AND CONNECT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't get internet in the rural area we are in and we got starlink and its great. Holds up great in bad weather and never cuts out. Set up was a little struggle for me, the number and letters are hars to see on the back of the satellite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Equipment Purchae.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy assisted me when the cart listed the wrong price; they were courteous, answered my questions, and corrected the cart. The purchase and subsequent pick-up at Best Buy were handled efficiently and courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best but team member was very helpful and knowledgeable when we purchased the starlink. Assisted us with any questions we had and had good feedback for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink satellite purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the starlink satellite system when it was on sale at Best Buy. We love having the satellite and have not had any problems with it. The young man who helped me at the store was very pleasant impolite.

    I would recommend this to a friend