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Customer reviews

Rating 4.8 out of 5 stars with 2880 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the overall performance and high internet speeds of Starlink, noting that the system is exceptionally reliable. Users frequently highlight the ease of setup and the strength of the signal as standout features that contribute to a positive experience. While the service is highly regarded, some users have expressed concerns regarding the cost and the accessibility of customer support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 2,880 reviews
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for Wildland firefighters!!!! Good signal in all places!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out in the dunes during football season and got way better internet than I usually would at home, probably because there’s no obstacles in the way but either way great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for rural areas

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in a rural area which doesn't have great options for internet service. We're able to contact twice as many devices and it's been working well with minimal interruptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great with a clear view of the sky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs a clear view of the sky, but once setup it is great. You can even play games with low acceptable latency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we ordered with our Starlink was shipped and delivered extremely fast! Very pleased with their service and price. Will be looking at Best Buy first for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality and service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starlink has been amazing! We can travel where ever we want and the kids can still be connected and we can still work. Extending our work from home radius.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! it was really helpful. i recently moved to a new construction and i don't have cable internet, starlink saved us. The connection is stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY HAPPY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can now answer my phone and use it in every room in the house and watch tv, big plus it even works in my yard. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best internet service I have had no problems with connecting

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 1 out of 5 stars

    Starlink Customer Support is the worst

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a rural area and this is by far the best option offered for internet in my area and at first I love this system was super fast. But in less than 60 days my gen 3 router/modem stopped working I tried to reach out to customer support to report a claim but Starlink does not have a customer support number the only way you can reach them is through their app by email. It has been over 72 hours since I’ve submitted my claim and still haven’t received a message by from them. I have been without any internet this whole time and have no clue when it will be resolved. Starlinks customer support is the worst I have ever had to deal with. Truly disappointed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our starlink has been 10/10. When our local internet service provider was unable to provide us with acceptable service, we switched to Starlink and never looked back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased the 3rd edition of the the Starlink system from BB in westbury NY and o couldn’t be more pleased with the service. The staff was knowledgeable and pleasant. I did, do, and I recommend this store to anyone who is looking for something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly, and is exactly what I needed to get high speed internet in my rural area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    problem solver device, using my home internet, other than the monthly service fee, is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have a clear sky views and yard with trees is hard to find good signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provided wifi in the middle of nowhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for the middle of the Upper Peninsula Michigan where there is absolutely no cell service. It’s pretty picky about its orientation, must be pointed north, but once we got it situated it worked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent shopping services - Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is excellent in online services and very fast in shipping. Really recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streaming now!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As described, able to steam and Wi-Fi phone calls in our home now. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FamilSTARLINK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System savings of monthly cable subscription by more than $200.00 and fast reliable connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scibbity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It be busin Low ping Way better than mobile data internet for gaming

    I would recommend this to a friend