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Customer reviews

Rating 4.8 out of 5 stars with 2881 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the overall performance and high internet speeds of Starlink, noting that the system is exceptionally reliable. Users frequently highlight the ease of setup and the strength of the signal as standout features that contribute to a positive experience. While the service is highly regarded, some users have expressed concerns regarding the cost and the accessibility of customer support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 2,881 reviews
  • Pros mentioned:
    Internet speed

    Rated 1 out of 5 stars

    Frustrating installation process

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered the newest version of Starlink. We asked questions at the store about install but no one was able to answer them. When our order came, we found the best location was on our roof. However, we needed additional equipment to complete the install. We could not order the equipment until we activated our account. Starlink does not have customer service available so no one again was able to answer any questions. I’m sure Starlink provides better internet than DSL but for now we were so frustrated with the install and no one that we could talk with that we just ended up returning it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wi-Fi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Wi Fi . Was the only thing that worked out where I live! No company would come to my house! Was a little scared to purchase due to price. But all around get product! The Set up was a little confusing but over all not to bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't put it up yet. But, I have heard good things about the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works really well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in remote areas. I bought one for my summer home and its a life saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE BEST BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THE absolute BEST Wifi that I have ever purchased! Such god service from a great company!!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Starlink nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t know how to rate this item my experience with Starlink kit has been a nightmare. After buy the kit I can not purchase a service plan because the service plan has been sold out in my region. If I was told by Best Buy after buying the expensive standard kit I would not be able to purchase residential or roam plan due to service being sold out in my region.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service for living out of town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised Best buy was delivery was quick and easy and on time would purchase from them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StRlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person very helpful answering all my questions and recommending additional services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way that is connecting fast than the other satellites system that I had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starlink from besy buy is the bomb. It was on sale also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sale price I could not pass up! It was everything they advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great! Quick and easy pick up from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love Starlink. I’ve got better WiFi and can stream all movie apps great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and reliable communication device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for off the grid trips or for use it at areas with no phone service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional internet service!! 10/10 recommend!! It has been great for streaming and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No other internet would pick up at my house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, used as advertised and great connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink rocks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and great connection. No problems at all with connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink for the Win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, Easy set up, functions great and data speeds are great

    I would recommend this to a friend