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Customer reviews

Rating 4.8 out of 5 stars with 2865 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers admire the overall performance and high internet speeds provided by Starlink, which users consistently describe as reliable and fast. Many appreciate the straightforward setup process and the ease of use, noting that the signal strength and reception are superior to previous experiences. While some users have expressed concerns regarding the pricing and the accessibility of customer service, reports of buffering remain minimal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,865 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent System ! ! !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Starlink system for a permanent solution at home. This system is utilized as an automatic back-up during any local outages in internet service. System was easy to install and set-up and has been working flawlessly since day #1. Highly recommended if you have a clear view of the sky and are seeking reliable service.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 5 out of 5 stars

    Worth it!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tmobile internet before this. Their speeds were so bad in my area even with waveform anntennas only got 40mbps at best. Also, tried the newest Via Sat that did give a top speedtest with Via Sat unleashed plan of 140mbs. However, Via Sat wanted $135 a mobth before taxes (with needing to rent their modem). Starlink is $120 and speeds are INSANE (to me)! Download is 350 mbps and upload is 28.1 (ping is around 20). I would never had thought I would have these speeds at my house. It is good amount of money upfront. However, you will be happy you may the choice once it is up and running. It did take me a little longer to setup cause my system had multiple updates and needed to reboot several times. Working great now though and is super consistent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute favorite purchase so far, Was easy to set up and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed, Setup

    Rated 5 out of 5 stars

    Starlink internet kit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up at the Bowling Green Ky store. I bought online with instore pickup. All went great and the system works awesome for anyone with a clear view of the north sky. Download speeds here in central Tn are 150 to 200 mbps and upload somewhere around 30. I built my own mount but could have ordered one. Installation was easy. We replaced frontier internet with this. We should have done this a long time ago.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Starlink service is fantastic and consistent. Love that I can pause the mobile service when not planning to use it. Setup procedure was not as straightforward as expected as it’s less than intuitive in my opinion, but it worked out fine. Wish it was not $500 for the equipment, but it is high quality for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Starlink is there when and where you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't beat the standard kit! The mini sure is small and portable, but the standard will give you the best results wherever you are, even with some light tree cover. Make sure you do your research and select the right unit for your specific needs. Both are super easy and quick to setup, because the app does a great job hooking you up! And so many mounting options available for these units!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick fulfillment and foolproof setup. I wish we wouldn’t have waited so long to switch. Comes with everything you need to get started. We did opt for a separate mount, but it isn’t absolutely necessary to get internet. Five stars for ease. Ten stars for reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed, Setup

    Rated 5 out of 5 stars

    High speed internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had CenturyLink with a speed of 0.83 mbps down load and 0.04 mbps up load . Useless. Starlink Gen 3 is so fast that whatever I do it keeps up instantly. Easy to setup and connect using the starlink app. Best investment I ever made. Well worth the $120.00 a month fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Starlink is the only option for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Starlink and purchasing through Best Buy was the perfect option! I ordered online and my order was brought to my car within minutes of driving up. We had no issues with setup or online account setup and the connection is great! Rarely do we have an outage and we love having the mobility it offers us when we camp!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Starlink is the way to go. High speed and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi works great in the rural area where i live. Great affordable and it was also delivered to my house the next day after purchase. Highly satisfied and i highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed, Setup

    Rated 5 out of 5 stars

    Starlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very good easy to setup and give good internet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Internet speed

    Rated 5 out of 5 stars

    Best Internet To Exist Yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been, hands down, the best internet I’ve had in my life…especially because we now live in a very rural area where decent WiFi is hard to obtain. We’ve now gone from 1-10Mbps to well over 200Mbps. Setup was also a piece of cake. Instructions are very easy to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Best decision ever to switch from COX to Starlink!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having COX for God knows how long, with high bills and poor connections, it was high time to change. I admit I was skeptical at first, but after I got the first kit, I quickly went back and got another kit for the office, and also ordered the Mini for on the go. It is so easy to setup, the connection is stable, fast and reliable. Going on a month and half now, and could not be more happier. For the office dish, we even made a custom vinyl decal to customize it a bit. In short, I highly recommend this dish, and the service to anyone that has had enough of poor and costly service. I for one can't wait for Starlink to release the Cell service, so I can drop the antiquated and overly expensive cell service providers...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best AND cheapest internet in the arctic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Super easy setup. Best internet in the arctic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Internet out there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system out there contact Starlink Custom Installations for professional installations

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great where it's needed.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comares to other non satellite wifi. Don't even have it mounted (mostly clear view of sky) and gets really good signal. We do a decent amount of 4k streaming on multiple devices and we play some online games. It works good. Haven't had any noticable outages during moderately heavy storms. Only ever went without signal during a tornado warning. When you're only option is this, Hughes, or Viasat it can't compare. A bit pricey but what we had before (Hughes) was truly unusable so to us it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Internet speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Love it.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy set up, great speeds even with obstructions in way. I wouldn’t even consider Starlink a last resort anymore. It provides a service that most ISP providers can NOT! I am extremely satisfied with the Starlink kit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision in years

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and our Windstream internet went out. The service was always shoddy at best but not having it for almost 2 weeks could have cost me my job. The worst part, never being able to speak to anyone to even cancel my subscription. I had to do it though a chat. We had been told about Starlink by every neighbor but had been a die hard Windstream customer for 25 years. Buying Starklink from Best buy was quick easy and the best decision we have made in a very long time. It arrived the next day and by that evening we had fast reliable internet up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Country Living Necessity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I live in the sticks on little over 12 acres of land. And this is such a necessary purchase. The ISPs around us are very very limited and the price to performance they offer is awful such a waste of money, not to mention the price is terribly expensive. This StarLink kit has been such a great blessing for us. We get a consistent signal across our property even though the thick tree lines and deep brush. Highly highly recommend it to anyone out in the sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great high-speed internet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the only choice for rural areas. It offers stable high-speed internet. However, it is overpriced because there are no competitors. Mounted on the old dish mount...

    I would recommend this to a friend