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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2792 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers commend the Standard Kit AX Tri Band Wi-Fi System for its fantastic internet speeds, overall performance, and ease of use. Many users have found the setup process to be seamless and appreciate the strong signal strength and excellent reception. While some customers have noted concerns about the price, others have experienced minimal buffering. A few customers reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,792 reviews
  • Rated 5 out of 5 stars

    Just what I needed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m currently living and traveling in a van while working. Having Starlink is a game changer. Let’s me be flexible with camping and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great shipped right to my door ! The customer service representative was great and very helpful. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starlink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item as we are out in country and cannot get decent WiFi. Love the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful store personnel in the Best Buy I. humble, tx

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Starlink nightmare

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t know how to rate this item my experience with Starlink kit has been a nightmare. After buy the kit I can not purchase a service plan because the service plan has been sold out in my region. If I was told by Best Buy after buying the expensive standard kit I would not be able to purchase residential or roam plan due to service being sold out in my region.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Perform Survey before Purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    StarLink may be the future to provide internet to rural areas but to obtain competitive results you must have a clear view of the entire sky. Before purchasing, I would download the StarLink app ( by Space X) and perform a survey to ensure full signal strength.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star Link

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge guy came out and hooked up everything. He did a great job. And The syk link is working fast. Yeaaaaa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    StarLink purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with StarLink purchase from Best Buy. Sales staff provided excellent service and information about the StarLink product and tips for setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Fails

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your salesman told me a Geek Squad member would come do a survey to see if Best Buy could install the equipment. He came and said no problem. Then we waited 2 weeks with no word. I went to the store to see what the issue was, only to be told your Geek Squad wouldn’t install it. I found an installer. It cost me $500. Get your act together Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd generation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better speed and ping rate!! System reboots often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great online sales and service. My Starlink works wonderfully. All questions were answered before I purchased and the system got to me really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing purchase for myself living in a rural area with very limited options to internet access. I would definitely recommend to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine, wish it drew less power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    takes 15 min to boot up after powering on. Would be really happy if you could power this off DC. There's a way to do that with voltage converters, so I will try. Otherwise consumes kind of a lot of power. 50-100 watts and will drain a 1kwh ecoflow in 5-6 hrs since you need to plug in AC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me from mediacom’s poor service, better latency from a satellite it’s insane. Thankyou Elon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally have service in an area where landline and other wireless carriers couldn’t service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpected speeds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great network but if you prefer smaller antenna there’s a new one out there for same price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Star Link

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get product, not that easy to install but Best Buy “Got it Done”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my first time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's good but make sure you are not park under trees I was park some trees but not bad it does work went clear open must better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item ive ever purchased for internet very impressed with quality and build

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I ever made!! We live in a no coverage area and this works great!!!

    I would recommend this to a friend