Customer Ratings & Reviews

Works awesome!!! Much better than Hughesnet!!!!!!!

Got the world plan and it worked on a boat in remote area.

works good but the speed they offer are not there yet

Works amazing. Great connection and almost never goes out. Just expensive subscription 120$

The Starlink Standard Kit AX Tri‑Band Wi‑Fi system is a colossal disappointment masquerading as innovation. Sure, setup is simple and speeds beat DSL, but the included Gen 3 router is garbage—coverage drops off faster than user patience, and any serious home network requires junking it for a third‑party mesh router to get decent signal. And customer support? Non‑existent. Activations fail, long delays, no help—classic SpaceX silence.

The best choice ever made. Definitely get your moneys worth!

Works great if you have no trees around the signal area. Obstructions did cause disconnects in online gaming and zoom calls, it has gotten better where it doesnt disconnect with obstructions. Streaming netflix or video apps works flawlessly. If you have no local internet services, this is the best thing you can get, wish it was cheaper.

Unit received internet well but setup was difficult with vague directions. No reasonable service plans were available in my area so I would have been buying internet a gig at a time at exhorbitant rates while on a waiting list. Returned unit to store for refund

Product is excellent & working great. We love it!!

They are the best in dealing with customers sales.

Been a game changer for all of our family travel. We use it with our fifth wheel!

Works great, but I would have liked for it to have come with a pedestal or stand like the previous version. Ended up buying the side mount kit for it.

Good product, but does not work well without absolutely clear view of the sky. If you can have that, it works great.

It has only “worked” one out of the four times I have tried. Even then it only lasted ann hour anmd booted me off of a very important Zoom meeting. Every time it says strong signal, but if you run a speed test, it shows 45 download or below. Also impossible to get anyone to respond at Starlink.

The product is great but Best Buy is terrible. I paid $499 and 3 days later the price dropped $200. Best Buy refuses to honor the promotional price despite this drop occurring during my return period consistent with their policies. I will never purchase anything from Best Buy again.

Do yourself a favor and don't do business with Best Buy. I purchased my Starlink and in just 19 days the router went out and I had to return it. I had the extended warranty and they replaced it but then charged me an additional $54 stating that I consumed the warranty. No one told me that I could simply return it to Starlink since it was over their 15 day return. Best Buy will return it now and get a new one for free. What a rip off! Starlink is great, Best Buy not so much!

The satellite is great it works wonders the problem is technical support because it’s growing so fast the support team just can’t keep up

Good internet system. Little high price. Good for the country

A Life Savor after the Hurricane. Service is as good as my Old ISP and Cheaper!

This item didn’t work at my location. I returned it Best Buy was 5 star no problem. Starlink on the other hand did not return my activation and congestion fee and it didn’t cancel the service even though I had filled out now 3 tickets to them letting them know right away I couldn’t use their service due to my neighbors blocking the path to their satellite. Then this month they still took money from my account for a service I haven’t use. I have several friends and relatives. That love the service and I was hoping for the same results since I am rural without too many options. Just saying this company has ripped me off for over$500.00 now and I am going to have change my bank info so they don’t continue to steal my money. I thought Elon was out to save the tax payers money but instead his company is stealing my money. Very disappointing!!