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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2786 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers commend the Standard Kit AX Tri Band Wi-Fi System for its fantastic internet speeds, overall performance, and ease of use. Many users have found the setup process to be seamless and appreciate the strong signal strength and excellent reception. While some customers have noted concerns about the price, others have experienced minimal buffering. A few customers reported issues with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,786 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Starlink is amazing BUT BB installers = No Show

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will cut to the chase - Starlink is a game changer; easy set-up (plug in, point to sky) but I bought Best Buy installation and their 3rd party installers being Installs Inc were a no show, with zero communication. I spoke to 3 different people at Geek Squad, got 3 different stories. 0 star service by Best Buy, but the Starlink product is 5 stars!! I set-up Starlink myself in 30 mins but I wanted the installers to mount the satellite receiver on my roof and run the cable etc, I will be using an independent to do that as you cannot trust BB installers - BEWARE, YOU HAVE BEEN WARNED!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    worth the purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase; we live out in the woods so have zero service. Service great for streaming and my husband's able to play his xbox with no lag!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Off grid to on grid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Live in a heavily wooded area and the speeds have been great! No obstructions and the pre-heat setting is great for Michigan winters.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it everyday and never had an issue amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a great investment!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I'm a contractor and deploy to places all around the world. Starlink is a game-changer if you like being plugged-in to the world. I am able to communicate to my family daily, watch movies and shows (with VPN), keep up-to-date on world news, and maintain finances and services online; pretty much wherever. It has been an amazing investment for me!

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed

    Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up enjoying the faster speed I like the fact that I can run a speed test on the app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's easy to install and setup, very reliable product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Never knew!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few minor problems of my own, getting Starlink set up, working great! Love it! Definitely worth it, even though we had to purchase the 150’ cable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Star Link, a great answer to internet connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment itself works great but customer service by Star Link is not great. Thanks to the help from the Geek Squad, we got our Star Link up and running! And it works really well! We recommend this but be aware that if you need help, you'll get lousy help from Star Link. The Geek Squad does great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing easy to setup. Glad the price has come down to a reasonable level. You still need to get an account with Starlink, and pay a monthly fee for data. The hardware was super easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Wi Fi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install,great reception Made wi fi in our area great,little pricy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lakehouse Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! We had no other options for service & cell service is very poor. The only disappointment was is we had to purchase the more expensive plan. The “Lite” plan was not available in our area.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Star Link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a area that doesnt have Internet service. I purchased Star Link and havent had a problem yet.Best choice I have made.Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I RV fulltime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Starlink so far has worked just perfectly i pull into my site for camping set the standard antenna out plug it in and i have internet on my phone and tv in seconds. Once and a while it will freeze but it never lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Internet speed, Overall performance

    Rated 5 out of 5 stars

    Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than I expected. Working great. Told my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Starlink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Starlink is great. So far we have had absolutely no issues with the internet. Easy to install and set up. Also very good reception where we live. We have recommended Starlink to other people that live out in the country like we do. We have service to access our cell phones where we have never had service before because of the range. Some people have said they couldn't get a clear view of the sky and so couldn't get it to connect or work, We have not had that problem even with the trees near our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy setup. Very reliable. If you need reliable, fast internet, this is definitely the way to go. I bought this from Best Buy but I did not receive my $300 rebate. However it works so good that I never pursued getting the rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Rv amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it , works amazing. Use in my RVworks everywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Internet out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We switch to this internet about 6 months ago and just bought another one for the house. One on the shop and one on the house! Best internet we have had!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 4 out of 5 stars

    Starlink :/

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shopping for a starlink standard package and was assured that it was an easy setup and the best and fastest internet anywhere. Well, it was plug and play, however, getting the actual unit to work was a whole other animal. Finally, I had to pay someone to set it on the roof to get signal. Not as easy as promised, but, once it started working, was great.

    I would recommend this to a friend