Customer Ratings & Reviews

I’ve personally set up more than one Starlink Standard Kit (AX Tri-Band Wi-Fi System) — one for my parents and another for a friend — and both installs went very smoothly. Setup & Installation Experience In both cases, setup was straightforward and clearly guided through the Starlink app. Even for non-technical users, the instructions were easy to follow, and the hardware paired quickly. Firmware updates ran automatically during setup and did not cause any issues. The app’s guidance on optimal placement was especially helpful. Once everything was powered on, the mesh nodes established a strong connection without any manual tuning. Performance & Reliability After setup, both households saw immediate improvements in Wi-Fi coverage and consistency. Streaming, video calls, and everyday browsing were stable with no noticeable drops. The tri-band design handled multiple devices well, even with several users online at the same time. What stood out most was the consistency across different homes and layouts. Performance was similar in both installations, which gave me confidence in the reliability of the system. Coverage & Real-World Use In each location, the mesh system eliminated dead zones that were present with older routers. Coverage extended reliably to areas that previously struggled with weak signals, which made a noticeable difference for the end users. App & Ongoing Management The Starlink app makes ongoing management simple. It is easy to view connected devices, check basic network status, and perform basic troubleshooting without advanced networking knowledge. Pros Easy setup, even for non-technical users Consistent performance across multiple installations Strong whole-home coverage with mesh Stable connections for streaming and video calls Simple and intuitive app Cons Fewer advanced configuration options than enterprise-grade routers Initial firmware updates add a few minutes to setup Higher upfront cost than basic single-router solutions Bottom Line Based on setting up multiple Starlink systems in different homes, this kit is a strong choice for anyone who wants reliable Wi-Fi, solid coverage, and a straightforward setup experience. It is especially well-suited for households that want dependable performance without managing complex networking settings.

Maybe someone needs to let others know that you need to make a pretty big one time payment fee before you can use your device. The item was what it said. it just really was a bummer because no one said there was a one time payment and that I was going to have to pay an additional $1,200.00. Would have been nice if anyone would have warned us that before you can access the internet you have to pay this huge fee. it was kind of easy to set up I had a couple problems but I was able to figure it out without calling and asking anyone luckily. anyways it is a great product I just need to figure out how to change how to make a payment. Since I had to use one card to make the huge one time fee it wont let me change how I make a payment for the future and I need to change the account holder from one person to another.

We’ve had starlink for a year now, in an extremely rural area where everyone complains about internet outages. Our Wi-Fi has gone out maybe twice and it was because I needed an update that I didn’t realize. We game on multiple consoles and stream on several devices at the same time with minimal issues. Would recommend.

We received the unit in 1 day. Was easy to set up and it works great for internet anywhere we have been since we got it. As long as we use the app to get it aligned, using it for internet is as good if not better than what we had previously for home internet. Even for gaming, its great!

Bought this to take with me to Jamaica after hurricane Melissa and it was a good buy, it was easy to set up and works perfectly. Now my family will have a way to connect with me when I go back to the states.

Setup was very fast and easy, easy to get the account setup and easy to connect everything. Speed are decent, much much better than the 5G from 2 top carriers we tried. Purchased for the travel trailer, tested at home with 2 work from home stations, 2 gaming desktops, and Streaming Netflix and handled it all at once.

This has everything you need to get started with Starlink except mount to hang on house. We got the mount from Amazon so we didn’t have to put wholes in our house to put on roof. The service was great and easy to figure out. The set up was really easy. Best internet for areas that lack high speed for sure

It was easy to install and set up within less than an hour. It will be lagging for the first few days of connection. But have owned it since October 2024 and it has been wonderful and no interruption ever since!

I bought Starlink because of our rural location of our vacation home. We were using DSL and it was hugely unreliable. After I installed Starlink, my internet is lightening fast! It was easy to install and has been extremely reliable. I would highly recommend it!

I purchased the StarLink Kit from BestBuy to use as a backup internet connection for when my primary fails. The unit was up and operational in 30 minutes and once my router was configured for fail over I was all set. Fortunately a few days later, my primary internet provider had a 6 hour maintenance period with no connectivity. StarLink took over and provided flawless and fast internet.

Bought it just before it went on sale, but still awesome! We are getting 10x the internet speed that we had with no noticable lag. We went with the cheaper internet package and works just fine for us.

Easy to install with clear instructions. Works great, fast internet. The app tells you precise location on how to put the Starlink. We live remote, our old wifi was very slow, this is a huge upgrade!

I was skeptical at first about switching to Starlink, especially living in a rural area where internet options have always been disappointing. But I have to say, I’m thoroughly impressed. The speed is consistently fast for streaming, video calls, and even gaming have been smooth and reliable. What really surprised me is how dependable the service has been, even in bad weather. Starlink has completely changed how we connect at home. Highly recommend!

We have had issues with internet for years this has been a game changer. Was easy to set up and the associate was very helpful with answering questions.

Absolutely love our starlink. It was easy to install and set up. I love that i didnt have to call or deal with any customer service. My husband put it up on the house and then within 30 minutes we had internet. And have never had any issues with it. Great recommendation from my sister in law!

The service is great. The signals great and the installation is also very easy as well I therefore encourage everyone to go it starlink

Setup was easy flawless. The starlink app makes it even easier plus giving you an hour of wifi to get everything going. The speeds are insane with 320mb down and 15-20mb up out in the middle of no where. It takes a really bad storm to slow things down.

Very easy set up and install fast shipping from Best Buy! Would recommend ordering your Starlink kit from Best Buy hassle free!

The kit has changed our internet so much, it was easy to install for older people, came with very easy instructions

Shipping was very fast they have good customer service and it was easy to set up 1000/1000. I would definitely recommend.