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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,333 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Better quality than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made headset. Surprisingly clear audio and well balanced fit for long-term sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio, comfortable headset, and mic is super clear. I've been using mine for PS4 and it’s been wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Daughter needed this and it works perfectly we had a great sales man

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Headset, malfunctioned after 4 days.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was searching for a headset for about two weeks trying different ones almost every day. I was sold on the Arctis 5 for its amazing audio and mic. The audio worked great for gaming and music, friends and coworkers said the mic didn't pick up any background noise and they could hear me crystal clear. What led me to return this was the fact that 4 days after purchase the headset audio started crackling and wouldn't stop. I tried to update the drivers and switch to different usb ports but crackling still wouldn't stop. I ended up returning them and buying the Arctis Pro headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son he is very happy with the quality of the sound and easy to use and comfort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but if you have full volume on, you’ll be able to hear out side of the headset pretty cool looking but I’d go with turtle beach

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    very gooood!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great headset combo, comfortable and affordable. great purchase well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    One of the best purchases made as a gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are by far one of the most comfortable headphones I’ve bought. Very beautiful design with amazing sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with the ski-band. Sound is perfect as well. Great headset for the price. Completely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb, Sound quality

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headset ive had overall!!! i really enjoy its awsome sound and RGB goodnes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    For $100 it's legit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a solid headset for PC gaming. It wears comfortably and includes a dial for chat/game volume. I have used this playing Warzone, Fortnite and Cold War. It's a fairly quiet headset, but not too quiet. Directional sound is pretty good from what I've experienced. Footsteps are heard clearly. RGB lighting is nice and bright and fully customizable. For $100, it's a solid buy. Only downfall in my opinion is that it does not cancel noise outside of the headset well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Xbox gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good and also very comfortable. Great look as well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, comfy, decent audio quality and mic. I wish I could have the RGB lights while only plugging in through the audio port. You need to use the usb extension to have RGB lights on the headphones. If it could have that or wireless RGB headphones then this would be perfect. If you want to control the RGB on the headphones you will need to download the steelseries software on your computer, I don’t think it’s mentioned anywhere on the box or inside.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Almost 5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is comfortable, the circumaurel ear pieces block sound well, the 3-D sound is very good, way better than I thought they would be. I would have given them 5 stars but there is something wrong with the mic after having it unmuted for 5 minutes, the mic brings a ringing sound into my streaming, when I mute the mic the sound goes away. I got the Geek Squad 2 year replacement guarantee, so let’s see if I can get a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Great sound quality and feel extremely durable. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this for gaming for extended periods of time. He says they are comfy and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound, loud and clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I bought this and at first was very disappointed. But after reading you HHHAAVEE to download the steel series software. Doing this will enable the full functionality of this headset. I play lots of COD, and sometimes the sound is so good I flinch when playing. Footsteps in cod are loud and clear. Best part is no battery that dies. Works perfectly plugged into the controller, or using on the PC, Laptop and or mobile phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great sounding headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, build for constant use and no problems with sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound quality and fit nice without pressure on ears light and great looking

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable easy to use, clear mic highly recommend

    I would recommend this to a friend