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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,333 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid lightweight and quality audio headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great sound quality. Love the RGB to match my PC. The headphones are comfortable and the strap is the only way to adjust the size of the headset. The retractable mic was a plus and the chat mix is mighty helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Great price and sounds are great. These are wired headphones and I am ok with that. I do not use the mic, so I am not sure how that works or the quality but for gaming these are good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off these are very comfortable due to the strap that holds the frame of the headphones from resting on your head. Sound quality is not bad, but not great by any means. Microphone, I cant really judge because I'm normally using an antlion mod mic, which has amazing quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Birthday Gift for Gaming Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my brother who is new to gaming. According to him, they work good but little confusing. “It comes with like 3-4 different pieces. I only know how to use them when they’re on the remote or the PS4. Not even on the iPad I can get it to work but they sound good.” Overall he is happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A teeeeensy bit uncomfortable if you wear glasses, but not enough to really discourage me from using it. Good sound quality, though default settings has the treble boosted a lot, so if that bothers you be sure to turn that down in the settings when you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headset I ever gotten. Gives me the OpenWorldGaming vibe! My first SteelSeries headset was Arctis 3 and now got a 5, love it so much ever since. Had to match it with my steelseries Rival 600 for my pc!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good gaming headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset supports surround sounding best quality for heating and talking and I can hear my voice through it if i am shouting or not and it benefit me for it for being conscious to my surrounding 10/10 headphone for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a 12 year old Logitech headset. The sound quality is leaps and bounds better! The virtual surround sound playing COD Warzone is fantastic. So easy to get setup and use. Would recommend for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple of months ago I purchased a pricey Razer...nothing but problems. Steel Series has worked awesome without a hitch clarity, no crashing, no problems superb gaming headset!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product - worth the purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have worked great for online gaming paired with Discord. Having the ability to separate different audio using the sound settings has been great for loud game or loud music during online voice chats.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    These are great!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from the Razer Kraken tournament additions. I bought these since my old ones stopped working. I got these and they're amazing!! They work awesome and the ear cups are SUPER comfy! I really really reccomend buying this.

    I would recommend this to a friend
  • Cons mentioned:
    Cable

    Rated 4 out of 5 stars

    Arctis 5 - Amazing quality and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this headset. Super comfy, probably the softest earcups I've ever had and I've owned some nice Audio Technica headsets, and the clarity of the mic is amazing for both work and gaming. Only gave it 4 stars because of the proprietary cable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphone for comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore this headset! I have bought them for my self and for a gift. They are extremely comfortable to wear for long periods of time. They are also great if you wear glasses!! There is no added pressure on your glasses when wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to replace my hyper x headphones. The sound is much more clear on this one. The only con would be the material of cushion. It gets really rhot after about an hour

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for gamers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my first headset for my pc, all my friends were like wow it's so good, you dont sound as funny as you did on your xbox mic. Also it has noise cancelling, it's very good, cuts off the noise in the background. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this headset 5 starts if it weren’t for the egregiously long cord on this thing. That’s my only gripe. The sound and mic are great for this price range, but what stuck out to me the most when first trying these out was how comfortable they were/are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for its price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried headsets that were more expensive than this and I didn’t really like them, but these have pretty good sound and the mic is pretty good, not too bad! Plus it looks better than some headsets out there. Worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for gamers or even in general

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this headset for almost a month and it has been treating me right ever since. I am glad I chose this mic since there are some very nice features on it. And i have high standards and this mic beat my expectations

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving a recommendation from a friend, I decided to buy these headphones for my son for his PS4. He absolutely LOVES them! The sound quality (hearing and speaking) is outstanding! I might pick up a pair for my console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Arctis 5 Wired headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. The attached microphone takes a bit of time to get the right sound. I kept getting an echo when I spoke. I was able to resolve it fairly easily. I don't like that the head strap is not adjustable.

    I would recommend this to a friend