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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,333 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gameing headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are good BUT they are only good for gamers Specifically If your buying these for music or entertainment this item will not meet your needs Games good Music sucks Entertainment half Plus to much cords ☆☆☆☆

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steel series Arctis 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really amazing! The shipping was really quick it said 2 weeks because of the holiday’s but I got it within the week! Audio and Microphone are really great and sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. The mic is great. Everyone says my silky smooth voice comes in like i am in the same room. The surround sound is great. Thoroughly enjoying my new headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone for Conference calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent headphone set. The only thing is when I switched over from USB to headphone jack the quality dropped. Otherwise, I would say this is a good set. I use it about 7 hours a day for zoom call 5 to 6 days a week.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Outstanding Mic but Sub Par Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microphone on this headset is great. I have had listeners tell me that it is like me speaking right next to them in real life. The sound experience, though, is not great and I would almost compare it to the cheap headphones that you get in economy class while flying in an airplane. I have tried downloading the application and adjusted the equalizer but it still did not sound great. A lot of the cables are proprietary, so I would just suggest to not lose any of the cables. All in all, I would not recommend it due to the poor audio quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for gaming played games like valorant rainbow 6 siege , etc footsteps are highly audible good bass as well the program recognized my headset with no issues and it made a good addition to my steel series setup

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Solid headphones with great audio quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're using this in my small business for VoIP calls using RingCentral, Slack and Zoom. They are very clear and comfortable to wear for hours a day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and good mic quality it does work with all platforms but u have to buy and extra 3.5 to 3.5 audio jack for the rgb to work on console and the audio mixer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and good mic quality it does work with all platforms but u have to buy and extra 3.5 to 3.5 audio jack for the rgb to work on console and the audio mixer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for preteen gamer. This particular brand seems to last a bit longer than some of the others ive purchased in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones. They have great game sound quality and nice lighting. Mic is awesome and while the Velcro band may lose it's grip over time it can be fixed by washing the band. Otherwise great quality Arctis product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gaming Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son's headset went out on one side, so he borrowed my Arctis 5 set to try & loved them. We bought him his own set & highly recommend them. Great sound & clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my son. He absolutely loves them . The sound is clear and clear and while he’s gaming he can chat with other people . I recommend these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome lights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great bass treble and overall sound effects. The headset has cool glow in the dark lights that swith into 4 different colors on there own. Also has adjusting one click away on a spin bar on set

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Changes the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones literally change the way you experience games. Sounds are crisp and clear, alerting you to everything in your surroundings. Very big fan.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfortable headphones I have ever owned! They do not put pressure on your ears like many headphones do and I love that they are compatible with the PC and my PS4. The color changing is an added plus!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing headset. I've been trying to find one that's this comfortable and easy to use. The sound mix to adjust volume between teamspeak or discord vs in game is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of headphones I’ve owned. I’ve been through two pairs of HyperX’s, a different pair of steel series, and turtle beaches and these are by far my favorite set of headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones give great surround sound and you can barely hear any background noise on how condensed the headphones feel on your ears, great game play sound when using them for multiple games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoyed the headset as for as sound quality. But the headphone ear cushion hole was too big for his ears, causing his ears to sit against the speaker foam. Said it was uncomfortable so we exchanged them. Great Quality headset!

    I would recommend this to a friend