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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,333 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gamer Headphones for the soul

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you entourage gaming and prefer a head over buds, this is it. Comfortable to wear and has adjustable head size.good length on wire. Two way works well and clear. Nice appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pretty crappy set of headphones that I got free when I purchased my CyberPower PC and was in desperate need of an upgrade. Now my friends can’t make fun of me for sounding like a robot!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been so pleased with a headset until I got this. Sometimes I forget that I am even wearing the headset it feels so comfortable and has so many capabilities!

    I would recommend this to a friend
  • Cons mentioned:
    Cable

    Rated 4 out of 5 stars

    Amazing gaming headset

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great paid of headphones. Just don’t like how they make you use their special attachment cable to use. Great for pc, but for console, the cable tends to move a lot if you move a lot with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality build and great sound quality!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints about this headset! The sound and build quality will definitely make an impression for a long time. Had to take one star out because of the software robustness and functionality is subpar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset, sound is amazing, I love the fact that I can tuck in the mic when im not using it instead of detaching it like other headset and end up loosing it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase these as a replacement for a family member and they flat out love these. Excellent sound quality and great for gamers and streaming movies online.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t drop them!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t get to use them very long before they broke and stopped working, having the hardest time with the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price…microphone is very sensitive to damage Most durable by far in this price range

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    steel series acrtis 5 headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the steel series arctis 5 headphones for my daughter & her gaming system, she’s very happy with them, says they’re the best headphones she’s ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones of your looking for a good pair of gaming headset I recommend to everyone I your are a competitive gamer and like to have great sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit fine and comfortable . It was a gift for my grandson that love to play video games and it the best gift he got , that was his words.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We highly recommended this headsets for computer games. My sons both love it. We are always buying headsets because of the sounds and mic quality and this headsets by far it the best one!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love these so far. Not as expensive as some and so far everything still working correctly on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    123

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very good headset works great no outside sound cost is high but you get what you pay for i have had three cheap sets they are in the trash

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great audio profile

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great headset for gamers, the sound profile is overall great as default, along with the great stock direction sound cues, in games that require it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality. Sound isolation is good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great. Cables and adapters galore, just enough to confuse the crap out of you before you figure out which ones you need just to play a game. Awesome sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great headset, sound quality is great and you don’t hear any back ground noise. The quality of the headset sis good and was very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the best headphones I’ve ever owned. I’ve used a couple of turtle beaches, but the main thing for me is how comfortable these are. 10/10 for me.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 4 out of 5 stars

    Great Drivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steel Series Engine is easy to use & has lost of nice features! The Mic isn't super note worthy, but then again every streamer uses a standalone mic. Huge jump in performance from my HS50's & Rgb is A really nice touch B)

    I would recommend this to a friend