Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,333 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love the color changing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones!! I really like the colors changing. Great quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, noise canceling fits over ears very well

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 4 out of 5 stars

    Good headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the rgb adds extra flavor to a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very good audio quality! I think the cable may be a little to long if you plug into the pc with the audio mixer thing and its a little easy to lower the volume on accident because of the dial. But overall pretty good! Leds look pretty cool too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Best headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. It’s very comfortable. Must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really nice headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, the only improvement I would suggest is on the velcro headband. It includes gamedac (an instant volume control meant for discord in games) which is an added plus compared to other brands. For my head the headband was the only issue. So i would suggest trying the fit in-store before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great headset! Clarity in talking and hearing, though the knob that is attached via a cable directly to the headset doesn't seem to work much anymore. The knob controlled being able to either hear gaming better or chat better. Wish there was a way to remove the knob attachment.

    I would recommend this to a friend
  • Cons mentioned:
    Cable

    Rated 3 out of 5 stars

    Definitely get the extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the headset works it works great. However, cables and mic seem to be prone to failure as we've been through about 3 headsets now. One of the cable failures was as a result of the cat chewing the cord. Through Steelseries, the cable was $9 and shipping was another 9. Insane shipping fee.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Great gaming headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost perfect.Needs more bass.Use with PC Playstation and Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not worth the price.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but for this price there's much better. The strap style top for your head gets uncomfortable after awhile. The sound quality is decent and the mic quality is meh. Not worth the price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice Headphones for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for the price. They are a little on the heavy side.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great entry gaming headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rgb wireless would have been cool mic is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Exelent sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent and powerful sound their easy to use as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An amazing discovery of a high class headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on the quality of this headset but after purchasing the first one I realized how good they're built. I like the fact that you can hide the mic and the earcups are perfect for listening to music or playing video games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Average at best, annoying at worst

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets uncomfortable after awhile. Sound quality is fine, but sometimes the steel series setting will just randomly revert back to default and messing with the settings will not do anything. The on-line game/voice chat dial is what makes this headset utterly awful. It's too heavy to sit down on a desk, it will just fall to the floor. Gob forbid you accidentally adjust the dial, or else you will either go deaf with the extremely loud noise or suddenly stop hearing your friends while playing. I seriously wonder why anyone ever thought this was good idea. At least make the dial smaller. Very disappointing for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They were exactly Elat my husband wanted

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband uses them for gaming and can not stand wireless so with much research we decided that this was the best brand and the middle price range was perfect for him. He has really enjoyed them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice rgb ring lights

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give this a 5 if it wasnt too quiet..overall a good headphones the rgb rings are very nice but sound volume is too low had to pump all my in games volumes way up and system volume to hear it decently which i never had to do before with inexpensive w mart headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound quality but only lasted 6 months!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have decent sound quality but the connecting cords are problematic. Had to replace the set within 6 months due to cord connection breakage. Thankfully had a warranty. New pair are wireless and much preferred.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Didn’t work for me on PS4

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit and finish. Wasn’t too crazy about the extra cords and wouldn’t work for me on my PS4. But others has been successful. Seems targeting for for a pc. Returned it and bought a different brand and worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had an old razer headset that stopped working then I looked into getting a new headset for him. I chose the Arctis 5 wired headset, and my son liked it and he said that this headset is better than his old headset.

    I would recommend this to a friend