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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,333 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Average headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect but I love it and you can’t be wrong with the price. I can say good for the newbie, more room to improve.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Bloatware Required

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is definitely comfortable and well made. However, this device is auto-detected by Windows as a standard headphone. The SteelSeries software is pretty much bloatware. Software contains tracking for ad purposes. So the games you play, frequency of play, and internet usage will be sent to SteelSeries. Once the bloatware is installed, it is necessary to install more software just to make the headphone become alive / change any setting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries Arctic 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earphones! Suited my style and am using it for my setup in my living room! These are wired so I had to do some tweaks to make it work out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Headphones!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I blindly bought these headphones because they were on sale at the time. Honestly, even if I got them at full price I’d be more than satisfied. Hands down the best pair of headphones I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is really underwhelming for gaming but the quality is nice and rgb too if you care about that. Remember RGB adds more FPS lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for a teen boy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for a 13 yr old boy. He loves it! It does everything as intended. He is especially excited that he has the ability to custom the LED light color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best headset so far it’s amazing. It doesn’t only work for ps4 and pc, it works for Xbox too if you are wondering

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid build quality. Decent sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good metal frame so they probably aren't going to break anytime soon. The only issue I had with this product is the sound quality is still on part with standard "gamer" quality headphones. Overall an alright buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and quality without a doubt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system with great and easy to use setup and system for changing anything you need on these bad boys. First time with the brand and I’ve fallen in love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great except for streaming on PS4 with elgato

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important info to know— will NOT work with elgato capture card (hd60s) and PS4. You need a headset that plugs into your controller with elgato’s adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves them. He is 16.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great headphones, they have held up well. My 16yr old son loves that they light up on the ears. He said it was very easy for him to select the color on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming headsets I've ever owned. I use them for the pc as well as console. They are a bit to sound proof for me but other than that they are great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick disclaimer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who has bought this and hasnt set it up yet, use the usb instead of the 3.5 audio jack. It lets you use the audio dial and the rgb on the headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased for our young grandson who uses the headphones for video gaming. He specifically requested that we buy this pair since it was highly rated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super good, as long as it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and it worked perfectly, but then, out of nowhere, the chat mix cable just stops working. My computer doesn’t recognize it and no sound comes out. Ended up having to spend another 40 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headpphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He really likes them. Had a problem with the cord. Took it back and was replaced no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 16yr old daughter for Christmas and it is exactly what she wanted. Excellent delivery time with shipping. Awesome job best buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sounds great and works good with the ps5 best budget headset to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with the headset. It also lists it's only compatible with PC and PS4 but it can be used on Xbox too you just need to use aux instead us so RGB won't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy buying process. Customer service and the Geek Squad crew were a pleasure to deal with. Excellent quality. Thank you Best Buy!

    I would recommend this to a friend