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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,333 reviews
  • Rated 4 out of 5 stars

    Basically like any other headset but quality is al

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had an issue hold thing is when ur desk is crowded something my wires turn down the knob for volume between game sound an chat sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but the could be better! They neeed more detail in the sound.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Headset for the games:-)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset! First pair broke though but easy return process and replacement at BEst Buy! Definitely serving their purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband and he loves them. He has a big head and has glasses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product i would recommend to get this product if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SteelSeries - Arctis 5 Wired DTS Headphone Gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for my Dell Alienware laptop! I really like the color capability to match my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headsets

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headsets. My first time owning a pair of arctis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid is Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    12yr old is super happy with this purchase! Works the way he/we thought it would!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son on Christmas can’t go wrong with these he used them all the time for everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Great Headset would buy again if needed I really would recommend this to someone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kiddo loves this headphone. Why do I need 50 char to make this review??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game headphone my son is very happy thank you so much I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Works Well. Worth the money. You won’t regret this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    mediocre headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was okay not really bass-y tho and it didnt really meet my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought these to use with his PS4 and they work great! He highly recommends these headphones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not the ones....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “On ear”, so not as comfortable as over the ear. Nothing special unless you like the lightshow- they change colors.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only compliant is the volume adjuster --that is detached form the headset --can get in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb, Sound quality
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Not a bad headset, not a great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to write this review so people don't make the same mistake I did. I gave this headset a 3 stars because it's just that: average. I got this headset on sale for $70, and I wouldn't even pay that for it again. I'll start with the things I liked about it first though. The ski goggle strap headband is actually a great idea, and I found it very comfortable. It doesn't fit small heads, but it fit me just fine and I really liked it. I even found out you could get different straps and customize your headset, only to be disappointed to learn that all the straps are sold out on their website and they take months to get. The earmuffs were also comfortable. I wish there was padding on the inside of the muffs because my ears touched inside the cups and after a few hours I had to take it off of my ear for relief. The look of the headset is also really nice. It's probably the main reason I purchased it. However, if you just want to use the headset with your console controller, the RGB doesn't even work so you're forced to use the long and annoying USB cord (which by the way is the most tangly cord I've ever seen) designed for PC gaming if you want RGB which is the coolest part of the headset in my opinion. Lastly, I liked the mic and my friends told me it sounded good; however, the mic monitoring is pretty weak and I didn't find it helpful. Now for the negatives... I've owned 2 turtle beach headsets before this one--a $40 and $60 pair, and both of those had better sound quality than this headset. I did extensive research on a great headset. I wanted to find the best headset for my money. I was struggling on deciding and I wanted to take a chance on it. This one had mixed reviews, but I loved the look of it. People had minor complaints, but most of the hate was "this headset sucks, get a hypercloud x." I chose to ignore the hate because they hadn't given any reason as to why this headset wasn't good. I bought it and used it a lot for 2 weeks. When I first opened it I was so excited and mesmerized by the RGB lighting and smooth look that I wanted to believe it was God's gift to gaming. I was wrong. After a few days, the long cord with the game/chat wheel was just irritating, especially when using a console. The more I listened, the more I realized that the sound quality was average at best. I like to listen to music on my ps4 while I play games with my friends, and the sound of the music was very weak and tinny. It's definitely not audio quality that I expected from a $100 headset or even a $70 headset. I was very disappointed, and it's definitely the main reason I exchanged it. I tried my best to use their software to tune the headset, but no matter what kind of settings or changes I had, there was always tinny sounds on certain words or sounds--not to mention that the headset has nearly no bass. In conclusion, if you're looking for a good looking headset that's pretty comfortable to talk to your friends and casual game on, these aren't that bad of a purchase. I wouldn't pay $100 for them, but they're an okay headset to chat with friends on and they look really good. However, if you plan on listening to any kind of music in these or just really want good audio quality, these are not the headset for you. I actually went and bought a Hyperx Cloud II and the audio quality blows this headset away. It's much better on audio, comfort, durability and it's the same price. I hope you enjoyed this review and take it into consideration. It's not a bad headset, but in my personal opinion, the Hyperx Cloud II is a much better headset for the same price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good gaming headphone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my boyfriend and he loved it . He’s an avid gamer and he said this works perfectly

    I would recommend this to a friend