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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,333 reviews
  • Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great headset friends say the can hear me well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well with my Xbox. No complaints. I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as comfortable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is nice but not as comfortable as some others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice for my sons gaming experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for gaming..Good overall build. nice ear pads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always loved steel series. Best gaming headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Painful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was great but within 30 minutes of use I could feel the driver on my ear and it was incredibly painful. I would not recommend, I ended up returning them for another pair of headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone for gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones, sound is amazing!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice rbg. Got on sale for 69

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear artis line was very well. Nice looking headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for my grandson and he is enjoying them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome sound for gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these every day for gaming and streaming movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great with my set up and they feel good on

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Son Didn't Like Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 15 year old son. He didn't like all the wiring involved or the headphones themselves. I gave this an average review because I don't think there was anything particularly wrong with them. From a teenagers perspective, they were returned.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    audio feedback is great but mic is not the greatest

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plug for mic no longer works

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my grandson for Christmas. He called to let me know that the cord plug for the mic no longer stays plugged in. months use and now have to get a new one or relace the cable for 40.00. Not a good buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay. When I bought them they didn’t have surround sound but it was on my sides fault. I had to turn on 3D sound on the game. The other thing is they were extremely lose from my ears.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cable

    Rated 1 out of 5 stars

    Sound quality is awful, microphone is plz

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I speak into the microphone I can’t hear myself and I changed the settings in the software and it makes it so I hear myself to much. Sound quality is not good. Comfort is decent but nothing great. Cord length is obnoxious. When I downloaded the software and it asked me to download another piece of software to help the headphones work even better and everytime I download the software the headphones stop working completely. Will be returned ASAP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good starting headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked good for the first couple months, then would occasionally stop working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Better on PC than PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these primarily for PS4 game play after reading some online reviews and while they do the trick, I’m wishing I’d saved up for some that were true surround on PS4.

    I would recommend this to a friend
  • Cons mentioned:
    Cable

    Rated 2 out of 5 stars

    Stupid wired system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that it runs on special cables, dogs chewed up original cable and now I can’t find the replacement anywhere. Lame.

    I would recommend this to a friend