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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,333 reviews
  • Rated 3 out of 5 stars

    I recommend the logitech 730

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones where decent in a pinch but, I wouldn't recommend them over say the logitech 730s

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Replacement policy needs improvement

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement is good but hate that you have to purchase again if you use it once. I thought when you paid for 2 years it was for 2 years

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure these are fine for gaming, probably great, but music sounded so bad I didn't even try games with it. Returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son. He had a lot of static and his friends could not understand him. Returned them after having them a couple weeks.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overall ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good headset but I expected more. Overall it’s pretty good just the sound wasn’t as good from what i had heard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the worst but I immediately returned them. Very metallic sound. Bought astro a40's for much more but sound much better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic sometimes doesn’t work if you don’t have them plugged in before you turn on the computer or Xbox.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for me. Not as good as my previous headphones and I think not quite worth what I paid for them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t recommend people buying these. You have to be close up to your console to have the lights.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Audio is okay microphone sucks

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio out isn't too good, but the microphone is terrible for almost any use, I'd rather get better quality over rgb lighting.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound but has wire issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice, however I have had to purchase 2 cables from steelseries because they get a short in them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    get another headset with a better mic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niece new headset, it sounds great but the mic is low and soft, would not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good at first not after a while

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones don’t work like they used to I constantly have to reconnect the usb cable to my system

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset was not compatible with my computer I had to return it. So I can't give an accurate review.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average headphones. I feel like there may be better options for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok I guess I mean it works and the sound quality is ok. Get a hd600 if u can.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band's on the head set broke so I had to go get new ones good thing is that I had the warranty on them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Low sound clear but low

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound but sounds a bit low even cranked all the way up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Echo, Wires Annoying, Volume

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset after my Cloud Pro II headset started making crackling noises and was just too annoyinf to deal with. The headset was delivered to me relatively quick and was packaged well. After about a month of using this headset my friends could hear an echo from my mic. Unplugging the mic didn't stop it, muting and unmuting the mic didn't work, and even resetting my controller didn't work either. The connecter for the headset also always unplugs and I have to stop what I'm doing to plug it back in. On top of that the volume control is cheaply made and very easy to move. I have accidentaly turned the volume way up and down more time than I can count just by leaning onto the back of my chair and pillow. This mic does not work properly and is not worth your money. I highly recommend you do not buy this headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 1 out of 5 stars

    Poor sound quality - buy something else

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awful. I have a top-end steelseries and it's fine but this one is awful. Go buy the similar priced Razer or the HyperX for much better sound quality. Additionally, it's almost all plastic. Only good thing I can say is the fit was very comfortable.

    No, I would not recommend this to a friend