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Customer reviews

Rating 4.6 out of 5 stars with 1333 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are satisfied with the Arctis 5 Wired DTS Headphone:X v2.0 Gaming Headset's exceptional sound quality and comfortable design, frequently praising its fit and retractable microphone. However, some users noted the headset's weight and cable as potential drawbacks, while others felt the bass could be improved. The RGB lighting and price point also received positive feedback. Overall, the headset is well-regarded for its audio performance and comfort.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,333 of 1,333 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Cable

    Rated 2 out of 5 stars

    The headset itself is good, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset sounds good but the cables are horrible. The USB cable with the mixer is extremely long, if you have a very large desk you would probably be okay and have some a little extra length. The cable that connects the headset to the mixer is good in length but it tangles extremely easily. Also the there shouldn't be a proprietary connector. It's not worth it if the price gets higher than $70. If you are only using the 3.5mm jack, you use the little cable that plugs into the headset cable. On my Xbox controller it works well, but the RGB lights don't work with it which is fine and understandable. If you are only using it this way you'd be better off getting something cheaper, but it's good for using with an Xbox Controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for a reasonably priced set of gaming headphones. Slightly bulkier than the pro, but nice sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset ever! Bought mine in December, 2019

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very best headset I have ever owned in the last 20 years. This thing lasted about 4 years before the wires have started coming out near where I plug into the USB when plug and unplug for use. I think it can last a lot longer for someone who keeps it plugged in behind their pc and hangs up their headset after each use. Ofc these people with broken Headsets on this rating are probably throwing the headset and misusing it while they are gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Quality Headphones Gaming or any audio needs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have I experienced the excellent quality, as I now have with this product. Get them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good headset with decent functionality and sound. We got these on sale. The LED lighting is pretty neat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Can't Replace Cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the sound quality with this one is ok and the headset is very comfortable. The major issue I have with this and Steelseries is their proprietary cord. My dog got ahold of the cord in the first few months of owning this and now cannot use this headset. The site never ever ever has the proper one in stock. IT IS SO FRUSTRATING. Don't buy this headset if you have any reason a cord might get chewed, break, etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Kinda good, while it worked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed the headphones at first, they were comfortable, the sound quality was great and I loved getting to change the colors. Then the mic started giving some feedback during game chats - I could fix this by unplugging and plugging it back in. Now it straight up wont connect at all to my computer. I tried contacting Steel Series, but received zero response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset i ever had Best headset i ever had Best headset i ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. Has everything i needed from my older headset

    I would recommend this to a friend
  • Pros mentioned:
    Rgb

    Rated 2 out of 5 stars

    Not worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rgb is great and the build quality is great, but you can't adjust the size of the headphones which made it really uncomfortable for me to wear, I also couldn't wear them for 5 minutes without my ears hurting because of the ear pads.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other headsets in this price range this headset by far has poor sound quality my 80 dollar Turtle Beaches put out much deeper and rich sounds. The construction of the headset is nice and does not feel cheap and looks amazing but the sound quality is poor.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No Repair Parts Available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of plastic that can break from an accidental drop. I had a pair break at the pivot and the head hoop. They don't offer any parts to service this. $100, bye-bye.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke on the first day!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product and used it for one day. Woke up went to school like I usually do, I came home from school played for about 2 hours with the headset and one of the headphones went out. Would not recommend buying. ON THE FIRST DAY!!

    No, I would not recommend this to a friend