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Customer Ratings & Reviews

Your price for this item is $142.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 3008 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers value the Arctis 7 Wireless headset's exceptional sound quality and comfortable design, frequently praising its long battery life and wireless functionality. While some users found the bass lacking or experienced issues with the volume control and charging port, the overall feedback highlights a positive user experience. The fit and lightweight design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,008 of 3,008 reviews
  • Rated 1 out of 5 stars

    Terrible Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my sons in June 2018. The mic stopped working on one a couple months later and since I bought a protection plan I was able to return them to the store in September. Now it is December, just 6 months from originally purchasing them, and the one I replaced in September does not charge anymore. Also, the mic on the other one has stopped working. Three headsets and all broke. I doubt it is just a coincidence.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible build quality.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my PC sometime in January 2020. They worked fine up until last night when I set the headphones down on my desk, came back, and they didn't work anymore. Perplexing as to why or how they broke randomly. Anyway, piece of crap, 0/10 do no recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds great. Breaks in months.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be warned. Some great engineer made something of quality. Then some Chinese bureaucrat produced a product that just stops working after a few months of delicate usage. Complete garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute dog doo doo. HORRIBLE sound. I will be returning immediately. I can't believe I wasted my time driving across town to pick these up. The sound is tinny and muted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    SteelSeries Quality Control Doing Its Thing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke with light use within 2 weeks - headset can no longer charge. Steelseries is infamous for bad quality control but this is just embarasssing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for Christmas, they wouldn't charge or turn on. Customer service for the product is terrible and didn't help at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor build quality I had them less than 2 months and the charger port already broke.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Charging 1 Month After Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped charging 1 month after purchase, and the Customer service is a JOKE!

    No, I would not recommend this to a friend