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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3008 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers value the Arctis 7 Wireless headset's exceptional sound quality and comfortable design, frequently praising its long battery life and wireless functionality. While some users found the bass lacking or experienced issues with the volume control and charging port, the overall feedback highlights a positive user experience. The fit and lightweight design also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 3,008 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros 1. wireless 2. Easy to setup 3. Easy to maintain 4. Amazing sound quality 5. Multiple options with pc Cons 1.NONE

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all these are great! I wish the chat/game audio toggle worked a bit better, but overall this is one of the best headsets I’ve ever used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SO COMFORTABLE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't buy any other headset, this is the one you want. they feel so premium and are the most comfortable over ear headphones of any sort i've ever worn. they have a really unique ski goggle elastic material over the metal that makes the perfect fit without being too tight. the sound quality is superior to even my most expensive turtle beach set. the chat mix function is extremely useful and works great. i will be buying another pair for my living room console.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rainbow Six Siege

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used beats solo 3 wireless headphones before I got this for my primary gaming headset. I know, Yikes.....well as much as I love these, I can’t hear footsteps in a competitive fps like Siege like I could before. Maybe I’m not used to them yet or what. But what gaming headset won’t allow you to hear footsteps as good as beats? Obviously I gave it a 4 star, so they are good. You can actually customize a volume mixer, so maybe you can make it hear the stuff you want to hear. I don’t know how to do that, so I gave it 4 star and not a . They are good headsets. Don’t listen to me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these headphones for about a year now. The quality is amazing and the lossless connection is good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Software Adjustments a Must; Discord Mic Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PSA: If you get these, don't forget to download accompanying software (SteelSeries GG) to fully enable its 7.1 surround capabilities and such! Con: My main gripe is that the mic on mine comes through as low quality over Discord (decent elsewhere) despite the 2 hours I've spent attempting to fix this. I wouldn't hold it so much against the headset in particular except that it's supposed to be "Discord certified" and that application is mainly where I (and most PC gamers?) use my mic. Will update if support gets back to me, if it's a faulty mic somehow, etc. Pro: Otherwise, the headphones are great quality as far as I can tell. Look nice and don't scream "GAMER!" if you use them in public. However, I don't think they'd be good for jogging or anything other than minimal amounts of movement due to their design to comfortably lay on your head rather than hold it tight. Speaking of which, they are comfortable and I find the buttons/wheels (mute, adjust chat vs game sound, etc.) on them to be quite handy. They seem to block outside noise quite well. Music, as well as games, sound great on them and the SteelSeries Engine seems solid, though lacking in mic adjustment options. Bottom Line: I chose these after seeing them frequently listed on sites as "the best wireless gaming headset" and also generally good user reviews. I'd say they only somewhat live up to that hype, as a crappy mic on Discord shouldn't be at this price point for PC gamers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clarity for gaming is amazing. Who knew you can actually hear footsteps of enemies. Comfortable and durable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT HEADSET

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST GAMING HEADPHONES I HAVE USED. DEFINITELY RECOMMEND THESE FOR ANYONE LOOKING FOR A GOOD PAIR.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product with a great sound . My son loves it and he is always thankful that I got it for him.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a headset. I can hear things. There is a mic. I can talk to people. They can hear me. It's wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Charging port

    Rated 1 out of 5 stars

    Multiple points of failure

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 5 different sets of these from Steel Series in the past years 3 for me and my son. I work from home and they are incredibly comfortable but they don't last very long. They have two major failure points, the charging socket and the connection between the speaker and the head band. I've tried to contact customer service in the past and get some crap response that "RMA request was not able to pass our validation process" regardless of purchasing them from amazon or BestBuy. The funny thing is that we baby the heck out of these things. We have headphone special hooks to hang them off our desk while they charge and have the cord weight held up by the hook so there isn't any tension on the charge port. They still break internally over time. On the search for a better brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazing sound, the sound quality is amazing, and the headset features the retractable mic which is even more amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steelseries rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This steel series headphones are really great and with very good sound quality and my son really likes it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Legit headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PS5 headset works on PC as well. Easy to use for both PC and PS5. Charge lasts for weeks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my teen - this is one of the best headsets we have purchased!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just wish that the buttons were a little more stiff. They are too easy to turn making it easy to accidentally adjust volumes

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arctis 7 Wireless Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son for Christmas. He said it's the best headset he's ever had--and he's had some expensive ones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The sound is excellent. Outside noises are practically non-existent. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming surround sound headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset with great surround sound. true 7.1 and super base. Very comfortable and lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally decided to go wireless after using wired headphones for over 3 years and it was one of the best decisions i’ve made. the arctis 7 is probably the best wireless headset for its price and perfect for newcomers to the wireless headphones experience. i have so much more freedom now than i did with a short cord plugged into my headphones. overall i recommend these to anyone who is looking for reliable wireless headphones

    I would recommend this to a friend