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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 740 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 740 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Banger ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly would recommend these to anyone who is looking for any type of audio for either gaming or for your phone they fit your ears well and they have great features.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    steelseries arctis nova gaming earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SteelSeries Arctis Nova series, particularly the wireless options, is generally well-regarded for its high-quality audio, comfortable design, and versatile features. While the price point and some potential issues with ANC or software may be drawbacks for some, the innovative features like the dual-battery system and customizable EQ options make these headsets a strong contender in the premium gaming headset market.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Download the app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were complaining that they are too quiet. I just got mine today but I had the app for my Actis pro headset the gaming buds have a volume limiter you can turn off on the app. These are actually perfect in my opinion they are the perfect and they are very comfortable.

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review of SteelSeries; we are glad to learn you have enjoyed our Arctis GameBuds and found that the device functions well. It makes us incredibly happy to hear your positive feedback!

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Software

    Rated 2 out of 5 stars

    COULD be great, but the software is terrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for the better part of a week, at this point. The great thing about them is the sound quality. Once you find an EQ setting that you like and suits you, they are pretty great for what they are. They don't sound as quality as my over the ear Steel Series, but for an in ear bud that have far smaller drivers, they do the trick and could be a great alternative for when you don't want a big head set on for long gaming sessions. Unfortunately, these fall on their face with the terrible software. The list of issues include dropping connection or them not connecting all together without unplugging and plugging the dongle back into the console, a absolutely horrible popping distortion that can happen to the sound quality seemingly for no reason. It's as if they are getting some sort of interreference where each bass hit causes a loud thud/pop instead of a booming bass note. The app will also just stop acknowledging the buds being connected and then can't find them resulting in you losing the ability to use the app to operate functionality of the buds themselves. All in all, the software/connectivity of these is absolutely terrible, and without this reliability I can in no way suggest them to anyone. They are essentially a liability more so than a useful tool to enhance your gaming experience, regardless of how great they sound. For this price point you could probably find some great quality plug in headphones and not have to deal with an awful UI.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost returned, made sw adjustments, sound great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was going to return this item. The volume was really low and sound quality was poor. Many steps later and it is good. Recommend following their instructions for initial setup. Get all updates in 1.4.0 at this time. Once setup, make sure the device profile is 'FLAT' under the device itself under Devices in GG. In addition at the bottom there is a setting to limit volume. Turn that off. Then under profiles you can set your volume profiles for example under Game I also adjusted the gain +8.0 dB. This gave me enough sound (and at 2.4GHz very good sound) at 80% volume. You can crank up the gain to 12.0 dB. Also, BT doesn't sound nearly as good as 2.4 but its a bit tricky to setup as well because it is treated as (2) devices which means you need to do those same settings twice. These sound amazing after those adjustments, and the instructions on this aren't really clear.

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review! we are glad to learn you have enjoyed our GameBuds and found that the device functions well.

  • Rated 4 out of 5 stars

    Great except 2 things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I would say they are like the airpods pro gen 1 and the galaxy pro 2 for a good example in normal audiences. Its super great in every aspect except 2 things 1 is connection. For whatever reason steel series is kinda hit or miss in this the adapter they use doesnt sometimes like 10% of the time connect when getting on from a off console it connects but in a party you are hearing everone but it says connect mic. The fix is just disconnect the adapter and plug it back in. The number 2 is the mic is kinda bad. I mean its like the galaxy pro 2 mic its not bad but its like your far away from the microphone which you definitely are since this sits in your ear with no stem or blade coming out facing your mouth

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume is super low!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for use with ps5, series x, and pc. The bluetooth is great and the headphones sound really good. There is a vast number of equilizer settings, which is great, and the transparency and noise calcellation work well. However, they're pretty much useless to me because the volume using the dongle on ps5, series x, or pc makes the volume super low. I turned off volume limiter, turned up the console volume, and tried making custom eqs with sonar, and it didn't fix the issue. Steel series, please make the volume better. Until then, these are a 9 out of 10 would not recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Upgraded Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my gaming experience... Over the ear headphones were too big and distracting plus uncomfortable... These earbuds definitely fixed that issue for me...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable and great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with these ear buds! The sound quality was better then I’d expected and the unlike many ear buds I’ve come across these were very comfortable for extended use

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 2 out of 5 stars

    I REALLY Wanted To Love These Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited over a month to buy new earbuds because I saw Steel Series was releasing new ones. I use their Arctis Nova 7 headset and have always loved the quality and features the headset has. The main reason I wanted these earbuds over my existing Pixelbud Pros is they have a 2.4Ghz receiver and was hoping they'd have better mic quality. The 2.4 receiver allowed great sounding audio and overall the fit was comfortable. The Bluetooth seems to cut out very often for me. That was pretty disappointing. I also found the mic to be very low quality. I probably would've settled for these headphones, but the straw that broke the camels back was the buttons. It has actual buttons on them. I tried tapping to do play/next song commands and it never worked. Then I realized you have to press an actual button, but isn't very comfortable while they're in your ears. I also was disappointed that the button commands aren't very customizable and hard to remember. You can only change some of them, whereas most earbuds these days allow full customization. Steel Series usually makes great products, but I think they need to make some improvements and try again with Arctis Gamebuds V2. I will consider giving them a shot when that time comes, but until then I'm going with something else.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for taking the time to write this review. We apologize for any inconvenience this has caused. If you have additional questions or comments, please be sure to reach out via our feedback email (letusknow@steelseries.gg). We are always here to help!

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great, not perfect.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off i wanna say these are great for people who hate hot ears from the standard gaming headsets. Outside of the xbox they are decent for music from your phone or taking calls. Yeah, it sucks you can use 2.4 and BT at the same time but whatever. The anc isnt great. Where they really shine is comfort as i can wear these for hour whereas some earbuds hurt my ears after 1hr+. Another big downside: the mic. Sometimes my mate say i sound great but theres times they say i sound like im in a tunnel? 4/5 overall just for the comfort dispite the downsides

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these daily. Great ear buds. Great sound. They work flawless with double connection from my gaming pc and my phone via Bluetooth. They are great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Anc

    Rated 3 out of 5 stars

    May have potential

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to try these out at first. The sound quality was great, the controls worked perfectly, and they fit just like you’d expect from in-ear buds. No connectivity issues either, which was a plus. Unfortunately, I ended up returning them after just two days because the left bud started having problems. The sound was too low, and the ANC would glitch and make a loud noise. It was disappointing since I wanted to like them, but those issues were a dealbreaker. I wish I had more time with them to give a fuller review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery: Excellent—swappable batteries mean you can keep playing while the other battery charges. Tom's Hardware Bluetooth + wireless: You can use Bluetooth and 4GHz wireless together, which is great for gaming while taking phone calls/listening to music. Tom's Hardware Microphone: Good, but not the strongest part of the headset

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    The best gaming earbuds!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones works great with my phone and gaming devices. Switches between them in an instance and they sound fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect for gaming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did this fit perfectly in my ears but they have amazing sound. I play rainbow six siege and finally found gaming earbuds that make it easy to hear where players are cominh from. Setup was easy, comfortable fit, great in game sound! Definitely recommend :)

    I would recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thanks for your review of SteelSeries; we are glad to learn you have enjoyed our Arctis GameBuds and found that the device functions well. It makes us incredibly happy to hear your positive feedback!

  • Rated 4 out of 5 stars

    Not the best gaming earbuds I've tried

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got all the features you need honestly, but sound quality was not there for me, also had some issues with connection so I had to return them.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Decent gaming buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd go with 4.5 but it's not an option. Noise cancelling works well and the 2.4 mode gives pretty decent sound with very little latency. Connection seemed a little wonky at first but after doing it a few time,s no issues. Wireless charging is nice too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Gaming Earbuds

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing sound quality with really good battery life. The steelseries app is a bit annoying to deal with at times, but the premade audio modes are really good and have a wide selection of games.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Good meshing qualities

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for hearing footsteps through the rain in Tarkov, and they mesh easily with my PC and Phone as well!

    I would recommend this to a friend