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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 740 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 739 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    I really wanted to like these GameBuds!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I really really wanted to like these GameBuds. I have had a SteelSeries Arctis 9 headset for nearly 2 years and loved it. It gave out on me today sadly. I purchased these GameBuds because I really really wanted them to work and work well. Unfortunately, I will be returning them tomorrow and getting a proper headset. Like I said, I really wanted to like these earbuds. They sound amazing for earbuds and honestly if I hadn't run into the issues that I did I would have considered getting them as backup at a later date. The first issue I had was the buds didn't have separate channels like my Arctis 9 headset did. With my headset, I was able to separate chat (discord), game sound, and even other media if I decided to. This way I could change the volume levels of one without messing with the other. The buds don't have this feature. The second issue came after using them for roughly an hour and a half. The left ear randomly started losing connection. That alone makes me very hesitant to use these for gaming especially streaming. I hate having to troubleshoot on stream and if my earbuds kept losing connection I would get very frustrated very fast. Now the right one started losing connection. I AM LITERALLY SITTING NEXT TO THE WIRELESS DONGLE! Unless it's just a weird issue I was having I would consider these a waste of money (and time).

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello Nathan - Thank you for reaching out through this platform. We are sorry to hear about the challenges with your GameBuds! In future, we suggest reaching out to the SteelSeries Support Team, who would be more than willing to help with troubleshooting your gear.

      Regarding your different channels, this is something that is still possible, but through Sonar on the SteelSeries App, GG. We want to make sure that you are having a great experience with your SteelSeries device. Thanks again!

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Artic earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are great. Last a long time. More comfortable than have an over the ear headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great but there’s a catch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works great BUT after about 3 months of use, I can’t control the volume from my phone through the Steelseries app. There is workaround by suing the button pressing to lower or up the volume but it’s so inconvenient. If you are getting this, purchase the protection plan which I did not do.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality ear buds. Love the sound quality. Wasn’t expecting much for earbuds, but if you have any hesitations, don’t stress it, these are really good!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good Wireless Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds for the price. Was looking for a wireless model for Xbox and these work great. Occasionally have issues with updating through computer software but can be done fairly easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth The Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good if you just want the wireless earbuds. If you want to be able to talk to squad members, that is a different story. There is lag from the time I start talking to when it actually starts in game. I also sound as if I am underwater. I seriously regret spending the money on these, and could have done better with a $50 generic headset.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is crisp and clear, there’s little to no latency delays with gameplay, it’s pretty fantastic. Highly recommend. Easy and lightweight when you don’t want to have a heavy headset on your noggin.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons outweigh the pros on these. Great fit in my ears, but they’re not very loud and the microphone is terrible. I could not get them to work properly in steel series software which they seemed to rely heavily on for quality… I'm sure that will be fixed with an update. With that being said, the sound quality wasn’t terrible but they are not worth the price in my opinion.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for taking the time to write this review. Sorry to see that they did not meet your needs and satisfaction. This feedback will definitely be taken into consideration. If you have additional questions or comments, please be sure to reach out via our feedback email (letusknow@steelseries.gg). We are always here to help!

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Out of 3 others i tried out, these won.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Soundcore VR P10 and wasn't relaly cutting it, i tried the sony gaming earbuds and the ROG earbuds, and these. Ended up buying these as i can swap on the fly between 2.4Ghz with the dongle and bluetooth, but ofc if ur on the 2.4 and u get a call, youll hear and can answer the call as priority if anything. these are legit!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent for everyday use or gaming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for everyday use or gaming! I have used these every day I have had them and they are now my go to over my Beats or Bose. Gaming wise I throw them in after my normal pair of Steelseries Arctis Nova Pro Wireless become to heavy on long gaming sessions or to hot. The sound quality in game is dang near on par with a $350 headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless connection, incredible sound, and the best custimization app in the game make these easily the best earbuds to recommend anyone looking for a great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. The quality is good. The noise cancelling is also good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds easy to setup and has a EQ for nearly every game. Connect to your phone 1st and you can answer calls while playing as well. Great 3d sound as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad but a little pricey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate it 5 stars, but the mic is a bit weak for the price. However, the audio is amazing, and I do enjoy using earbuds instead of a full-on headset.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid earbuds. Good sound. Not as good as the over ear headsets but close enough for the ear of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for me I guess

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was great but it would desync on me all the time. Then I lost a ear bud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the go.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product - perfect for gaming on my Legion Go S while I’m on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    they are earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think i had a bad pair they are nice sound good but the one ear piece was blown out when listening to music. If you are gaming just get a real headset DONT bother with earbuds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is okay, when you talk it sounds like you are far away no issues connecting but I would recommend to anyone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great So Far!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these have been great and have surpassed my expectations. I have the Sony Inzone buds but I wanted something I could use with my Series X, so I picked up a set of these. The app has been great and they also work well for making calls and listening to music. They aren’t the best earbuds you can buy, but they are phenomenal for the price.

    I would recommend this to a friend