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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 744 reviews
  • Rated 3 out of 5 stars

    Connection issues...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant connection issues on the 2.4ghz channel. Seems like certain loud sfx cause weird distortions, noticeable on FH6, Arc Raiders, CoD, and BF. When they work, they're really good and feel good in the ears. Not really robust enough to justify the price.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    And upgrade for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done, sound quality is great and battery life is better than my previous headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming earbuds

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and features. Great for people who don’t like to have headphones either on their ears or on top of their head. Convenient for gaming with kids to only have one in and still be able to hear if they get up in the middle of the night.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gaming earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys say they sound great but the microphone is horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hesitant to buy gaming earbuds....so glad I did. Outside of the chance I'll drop and lose them I live the sound. I play battlefield 6 on PS5 and I can hear footsteps in the midst of battle. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    The end all

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are my go to for everything now. I can pair them to my TV, my phone, I can link them to my PC with the dongle and my PS5 with the dongle. They're comfortable and fit in my ears without the worry of falling out if I'm eating or talking. Don't hesitate and give these a try.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Okay Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sounds great but the left ear bud has connection issues. I have had it just randomly disconnect and re connect 5-10 min latter. you don't make sure they are charging when you put them in the case you might go to use them and one will be dead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steel series ear buds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing for console and phone use but wouldn’t recommend for pc gaming works fine but the quality is better used on console

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gamer ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and easy to use. I love not having giant cans on. Microphone could be a little better but it’s can be adjusted in sound menu. The app is great too. Got it on sale for 125.99 and that’s a amazing deal!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and product. Easy to set up, sound great and battery life has not been an issue so far

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. The fit nice and the sound is amazing. They easily switch between using my phone and pc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Steele series headsets/sonar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand in any of the products teamed with sonar is something that everyone would buy if they knew. But you only know what you know so keep on not hearing footsteps while I hear them alllll. Muahahahahah

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and super portable. Love listening to my favorite YouTube shows in the morning through the ps5 and keeping things quiet at night while the wife and kids are asleep.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    EARBUDS 10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds has an amazing sound quality and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Versatile Earbuds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for their ability to be used on PS and Xbox. The quality of sound and microphone isn’t as good as I’d hoped but I love that I don’t have to use 2 separate headsets for the 2 consoles. If you’re looking at these for that specific reason they are definitely worth it. If you’re wanting crystal clear sound and microphone, you may want to look elsewhere. Battery is comparable with some higher end earbuds. A lot of off brands have much longer battery life though.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Artic earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they are great. Last a long time. More comfortable than have an over the ear headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctic GameBuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly comfortable with amazing surround sound. If you play games where sound cues are important these are perfect. You can tell exactly what direction sounds are coming from and honestly they’ve been a huge game changer 10/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    I really wanted to like these GameBuds!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I really really wanted to like these GameBuds. I have had a SteelSeries Arctis 9 headset for nearly 2 years and loved it. It gave out on me today sadly. I purchased these GameBuds because I really really wanted them to work and work well. Unfortunately, I will be returning them tomorrow and getting a proper headset. Like I said, I really wanted to like these earbuds. They sound amazing for earbuds and honestly if I hadn't run into the issues that I did I would have considered getting them as backup at a later date. The first issue I had was the buds didn't have separate channels like my Arctis 9 headset did. With my headset, I was able to separate chat (discord), game sound, and even other media if I decided to. This way I could change the volume levels of one without messing with the other. The buds don't have this feature. The second issue came after using them for roughly an hour and a half. The left ear randomly started losing connection. That alone makes me very hesitant to use these for gaming especially streaming. I hate having to troubleshoot on stream and if my earbuds kept losing connection I would get very frustrated very fast. Now the right one started losing connection. I AM LITERALLY SITTING NEXT TO THE WIRELESS DONGLE! Unless it's just a weird issue I was having I would consider these a waste of money (and time).

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello Nathan - Thank you for reaching out through this platform. We are sorry to hear about the challenges with your GameBuds! In future, we suggest reaching out to the SteelSeries Support Team, who would be more than willing to help with troubleshooting your gear.

      Regarding your different channels, this is something that is still possible, but through Sonar on the SteelSeries App, GG. We want to make sure that you are having a great experience with your SteelSeries device. Thanks again!

  • Rated 3 out of 5 stars

    PLEASE READ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Widespread known issue with Active noise cancelation. You will hear popping, crackling and in general distorted sounds when that is on. So technically ANC is not working. Gave it three stars because it really is a great product when ANC off, the sound and details are well received. The UI is amazing and size fit perfect. If not for that issue it would be the perfect product. Minus 2 star because: 1. ANC (Active noise canceling) does not work 2. The set up was very difficult to set up. Once it's set though everything works smooth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    These > Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Conventional headphones get uncomfortable after long periods of times, these work for 10+ hours at a full charge.

    I would recommend this to a friend