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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 744 reviews
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great sound

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Headphones are awesome recommend them for anyone who love good sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone and Sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sound it gave off when gaming, but when i tried to talk to people they let me know that the microphone sounded bad.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Haven't gamed with them yet, but so far very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easily connects to ps5, very customizable through the steel series app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product , connects fast , sounds amazing , feels good in the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Snooze

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review sounds quality in ear is good by the other end sounds is not great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, the 2.4 wireless adapter has almost no latency

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the product. Im glad these come with the dongle for easy use. Audio is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy hook up. Perfect for use with Xbox and PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones. Def recommend. Good controls and good sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could use work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a few trys to connect, sometimes reconnecting as well. Sound is good, ill wait for second gen. After they fix the connection bugs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a good earbud option for Xbox Series X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is easy to use. Great earbud option for Xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Excitement turned in to boredom…

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for these but after using them for a few days the sound is just ok… you would think for being ear buds the sound would be right in your ear…. But that is not the case with these. Playing COD on these was nothing special for the price and the mic was not that good when getting feedback from others . I had high hopes wanting something compact and I love ear buds, but these are a hard no for me. The controls are not consistent as well when you try to press the buttons on the buds. In summary while they do work for the sound quality they are overpriced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    quality earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound at a good price. They do a good job noise cancelling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gaming buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent and setup was a breeze worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound quality and versatility. i would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headset I enjoy it sound real good love

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little difficult to get setup at first, but once I got it figured out it works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connectivity, Poor Mic, poor everything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnects right next to the computer and then you have to play a game of putting the bud back in the case and taking it out and hoping it reconnects in the first couple tries. Can't walk more than 1 room away or same situation when you get back. Microphone always sounds like you're far away. At one point the right earbud just started playing feedback nonstop and I had to figure out how to do a factory reset on them to get it to stop. The app liked to switch your default sound device every time you docked the earbuds to charge them for more than like 30 minutes. Maybe mine are just bad, but I was too late to return them with BestBuy's 15 day policy so now it looks like I wasted money. Just ended up purchasing a logitech yeti mic and some regular jbl earbuds and have had 0 issues since. Cant use a regular headset anymore due to skin irritation issues that came about so decided to give earbuds a go. Used steelseries mice for awhile with no issues but these do not live up to the quality i was expecting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for someone who games often.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, no issues and they work perfectly with the stand alone microphone we have for the PC.

    I would recommend this to a friend