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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 744 reviews
  • Rated 2 out of 5 stars

    Terrible for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this so I could use them on my PC, Xbox, and Switch 2. They work across all the platforms, which is a huge plus, but that’s where the pros end and the cons begin. The sound quality is not great if you use them in the default “flat” setting. If you use the phone app to change the EQ setting, they sound really good, but only in the best of situations. The Active Noise Cancellation is terrible. I used these on a plane to play my Switch 2. They only cut out about 30-40% of the noise, and the volume was so low at the max setting that I could barely hear my game. The big advantage of these buds is that you can use the microphone in 2.4 mode to play games, but you sound kinda muffled, so that’s not great either. For the price and the quality, I cannot recommend these GameBuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best earphones earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best x box earphones I’ve ever used really great for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to use these primarily for gaming on my PlayStation 5 but the microphone volume was low per my group, the audio volume was inconsistent(verified that the volume limter was off), and the earbuds would randomly disconnect. On a postitive, they are pretty nice for everyday use when they do connect.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're pretty good earbuds. Just don't like that there is no button where you can mess with game chat volume & party volume, like headsets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decently priced product and worth avoiding the head bumps caused by other gaming headsets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless buds I've used. Easy and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steelseries artic earbuds

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work great. They switch back and forth form calls to game. Very convenient. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to get great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and it was an easy way to get Oder online and had it fast. Best Buy has always been a easy way to get all I need and they are always so nice

    I would recommend this to a friend
  • Cons mentioned:
    Anc

    Rated 2 out of 5 stars

    Not fully polished yet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is mediocre, and the firmware has been buggy for me, producing noises when ANC is activated, which makes the feature unusable. Otherwise, it’s an interesting concept and a decent starting point for such products, but it’s not fully polished yet.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - Thank you for taking the time to write this review. We apologize for any inconvenience our product has caused. If you have additional questions or comments, please be sure to reach out via our feedback email (letusknow@steelseries.gg). Our team will be able to assist you in fully optimizing the GameBuds. We are always here to help!

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the product is good. The quality of sound by default is not the best when playing video games, but overall, I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first pair BB shipped me the right ear didn't work. So i talked to customer service which is great and they returned them for another pair. Needless to say these work and customer service was great and the return process wasn't hard. Thanks to BB

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not ready for mainstream. Serious lack on SteelSeries part to make these usable. Cons: - When used in Bluetooth mode, they are a choppy static mess, which you can't make out anything going on. - Getting these to actually work in Wireless mode. - After you get them working in wireless mode, then turn them off, then back on, all wireless mode settings are gone. - The separate earbuds do not sync. Sometimes just one will start playing. - The "Sonar" software from SteelSeries GG, is very buggy, it attempts to make virtual audio devices to separate out the different streams. Which can be great, if/when it works. Pros: If you can ever get them to work right in wireless mode, they are amazing. However the moment you take them off, good luck getting them back in wireless mode I wanted some ear buds for my PC, but these apparently are not them, I had high hopes as Steelseries generally knows what they are doing with audio devices.

    No, I would not recommend this to a friend
    • Brand response from Paul
      Posted .

      Hello - We are very sorry to learn of your disappointment with the Arctis GameBuds. It is not what we expect from one of our devices! We apologize for your inconvenience. For additional questions or concerns, please reach out via our feedback email (letusknow@steelseries.gg). Contact us if you have any further questions or concerns. Our team will be able to assist you in bringing the best out of our products; we are happy to help! Thank you.

  • Rated 3 out of 5 stars

    Great but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welp. Hate that I had to give a lower review because when worked, it was great. 1st lasted not a few months before right bud went out. Rma was completed, and then the new one also did the same issues, not even after 2 weeks. Maybe I just got lucky with bad sets, but im serverly disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bethany Reirdon

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas gift for me! Recommend as a gift for someone else too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After a few weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made. Mic does kind of suck. But does the job. Most people use a separate mic anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming earbuds. They’ve easily replaced my current headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Just getting to the 50 char limit. There.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily best in ear wireless gaming headphones I’ve owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Me no likey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery life. Mic sounds bad. Sound quality is ok.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, mediocre mic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for what we needed. The mic isnt the greatest, but not a deal breaker. It's less obnoxious than the huge gaming headsets and can be used out and about too.

    I would recommend this to a friend