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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 745 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 744 reviews
  • Rated 1 out of 5 stars

    Poor controls, user hostile firmware. Hard Pass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be fooled by the hype: these are terribly annoying and disrespectful of your rights over your own body. You can't disable the auto-power off, and that is NOT OK FOR EARBUDS. It's not ok at all to ignore user settings and considering the Nova 7's have the same problem, and have for <3 years... Don't count on Steelseries fixing it. Steelseries is using the same annoying power settings for these earbuds that they do for the headsets: they shut off after 10 minutes of silence by default, and they reset to that default every time you turn them on. You must launch the Steelseries GG app, and open the settings EVERY TIME YOU TURN THEM ON. I'm seriously considering calling them defective. They will turn off while you are dictating. Also, you cannot disable or even remap the button controls. Holding them down for 2 seconds turns them off, and yes, it does wake you up in the process. Forget about sleeping with them -- which they _should_ work great for.... but the buttons ruin that. The lack of control over the controls, intentional ignorance of user power settings, and history of ignoring user feedback make these a HARD PASS, unless Steelseries starts spending more on developers, and less on shills. Sony Inzone Buds are better. JBL Quantum TWS (from 2022) are WAY better. Heck, even my TOZO NC9's -- which are budget and bluetooth, are more convenient in game mode.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved em!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just lost my left eat bud today on the way to the airport. Gonna get another pair. Maybe a notification system for when the earbuds are out of the case?!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best multipurpose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome eardbuds work for everything i need from gaming to commuting

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unable to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are supposed to be xbox certified and should be easily connected like headphones, they were not recognized by the console and I was unable to make a connection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving it 3 stars because of the battery life

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WORK GREAT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work amazing! I've been using them for 3 weeks now and I personally like them so much more than my old gaming headset.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great for the first month. Then earbuds started to fall apart and malfunction. For $180 new it was not worth the price. Was looking for a long term audio device for gaming and ended up with an expensive short lived experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a waste of money. The software has infinite glitches, non stop disconnections, and when it finally works the audio is terrible. literally 0 stars if possible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the easy set up with this item and how easy it is to use between the PC and the playstation!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic quality wasn’t the best on Xbox party chat, ended up returning it for over ear headset

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ear buds were Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, for someone who games more than the casual gamer. The ear buds are just convenient if you don’t want to wear over the head headphones. Sound quality is a little under “decent” quality. It does not do well cancelling outside noise, friends and other gamers constantly talk about how terrible the mic quality is. I bought these and gave them a week trial and just could not lock in while playing COD. Wouldn’t recommend for a “sweaty” try hard but would suggest for a casual gamer and or sports games or any other game that doesn’t require you to LOCK IN AND SWEAT like you’re in a sauna.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yee they good. My husband uses them all the time for his war games

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fine but not for gaming.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fine, but mic is not good for anything put a teams meeting. Not good for gaming at all. Tried all settings but sounds like a tin can to people.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh wireless gaming earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda confusing to use. Randomly will switch to Bluetooth instead of 2.4ghz connection some times and not much information online to help either with troubleshooting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gaming earbuds I'd ever thought I'd need. 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not work the money. The software doesn’t work. The sound is flat. I couldn’t hear foot steps while play R6 siege. The software lets you adjust the volume and bass… well that doesn’t work and when put on weird numbers the headphones were making a crackling noise. I got better sound quality from my AirPods. All the good reviews are blowing my mind after my experience. Save your money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not up to snuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are ok but not great sound compared to their headsets

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game pods

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for mobile gaming and portable gaming also works with consoles and pc great for giving your ears a break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ditch the Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Xbox X. Easy touch controls. Presets for different games through the companion app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not user friendly earbud defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to connect left earbud was not charging properly. Connections issues so o returned them …

    No, I would not recommend this to a friend