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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 708 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers consistently note the Arctis GameBuds offer good sound quality, comfortable fit, and satisfactory battery life. The inclusion of a USB-C dongle slot and effective active noise cancellation are appreciated features. Some find the bass response could be improved. The availability of numerous EQ presets and low latency 2.4Ghz wireless support are also positives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 708 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of theae headphones, they work great for gaming and the many eq settings available are awesome. Using transparency while at work is great because i can play but still hear whats going on around me. Having the pro headset is great but the ear buds do very well 2. GLHF

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggled to pair them to my PC initially but once I got them hooked up they work wonderfully. Solved all my issues with one product (being tethered, cable clutter, connection issues effecting sound quality). They sound amazing and happy not to have a clunky headset anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good headset,I don’t give 5 ⭐️ cause is little tricky to get it work with the ps5

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well once you get to know all of the controls. I like that it pairs with the Xbox and phone at the same time so I can take calls if needed mud-game :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones! Especially for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product once you set it up right, not the best comfortably but great feature wise! Really enjoying them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice not having an over the head headset! Def recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great product to buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds, just as I needed, for Xbox and my PC and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star earbuds!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. Some reviewers have bad things to say but honestly I don’t see it. Just remember to change the EQ preset to whatever game you’re playing. I give these bad boys 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctis Earbuds 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved using the buds instead of typical headphones. My head is more comfortable!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Awesome gaming buds!!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product overall just a few things that need to be improved like for example the transparency mode and the microphone’s ability to cancel out background noise. As well as the controls for volume and muting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Great battery life. Noise Control was perfect .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Steel series gaming buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome earbuds i use them for my ps5 and pc battery life is good as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product only downside is that the play/pause feature activates on its own when listening to music or connected to any game console. Overall, besides the issue I’ve encountered, it is a 5 star product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Buds also great for everyday use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for both my gaming needs as well as everyday music listening while on my way to work. Love that I can pair these to my iPhone 16PM without a dongle attachment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent sound, compact, and discrete

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These SteelSeries Arctis GameBuds True Wireless Noise Cancelling Gaming Earbuds are very nice and ideal for my needs. Multi-use functionality as gaming headphones, but also as headphones to use with my smartphone. The Arctis GameBuds operate on both Bluetooth version 5.3 and 2.4GHz Low Latency, which allows easy switching between devices and audio streams. At the press of a button I can jump from my PC game audio over to an incoming phone call on my iPhone. These have Active Noise Cancellation, and Transparency modes to give you flexibility on what you choose to hear in your personal surroundings. The fit on these GameBuds is actually fantastic for my personal preference. I struggle to find a proper fitting earbud that won't continually need adjusting or fall out. These Arctis GameBuds have been surprisingly comfortable for long periods of time for both gaming and for smartphone usage. You'll get the standard offering of small, medium, and large ear tips to choose your best comfort and fit. These are fairly discrete earbuds that look nice and offer a very upscale design/style. I've been using these particular GameBuds with my PC Gaming, but they're compatible for PlayStation, Nintendo Switch, and Mac as well. These GameBuds are IP55 water resistant which is nice if you happen to sweat a little bit, or get some water or dust on them doing your various tasks. I also like the hardshell case that these GameBuds come inside of. The case has a nice design, it's easy to hold, and houses the 2 GameBuds and the USB-C adapter very securely. The case is also a QI wireless charging case for more flexibility. There is a USB-C cable included in the package as well. The GameBuds will get you about 10 hours per charge, which should give you a total of up to 40 hours with the fully charged case. These have a quick charge capability which allows for a fast charge in 15 minutes that will give you 3 hours of usability. Using these GameBuds is a fun experience because of the 100+ Game Audio Presets that are offered for a lot of the most popular games. You can choose your desired game within the Arctis app and the audio is customized to the most ideal settings for that particular game. I have been playing various games and using the preset settings instead of my own desired preference. Many of the games sound incredibly better which allows me to hear more fine tuned sounds that are relevant to the style of game I'm playing. With the 360 degree spatial audio I feel like I'm getting a full 3D sound experience within this small profile GameBud placed into my ear. The microphone works fairly well for gaming, phone calls, and virtual online calls for work. Overall I'm a fan of these Arctis GameBuds. I feel like these are for the moments where I want the flexibility of gaming and phone usage at the same time. The audio clarity is very nice and I am happy with all the highs and lows in the sound range. Of course most over the ear headphones will have bigger drivers for larger sound, but the beauty of the GameBuds is their smaller discrete size and usability. I don't always want to wear over the ear headsets for gaming and get my hair messed up before stepping out to an event or function. I can use these Arctis GameBuds to game any time of day, and get all the same fun from my gaming experience while managing my professional look during my work day. The Arctis app works very well and is easy to navigate, so that you can maximize the usability of these GameBuds.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Incorrect System Compatibility listed for product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be very careful the posting for this product indicates compatibility with PS4 and PS5. While the title for the product indicates compatibility, under the detailed specifications area Xbox, PC, and Mac are the only compatible systems. If you'd like to purchase the correct ones for PS5 or PS4 purchase model number 61706. Again the model 61707 IS NOT compatible with PS4 and PS5 and Bestbuy should fix the product listing to avoid confusion.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    SteelSeries GameBuds: Big Sound, Small Package!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the SteelSeries Arctis GameBuds True Wireless Noise Cancelling Gaming Earbuds for about a week now, and I absolutely love them! These earbuds deliver outstanding sound quality, and the fit was perfect right out of the box. They come with small, medium, and large ear tips to accommodate different ear canal sizes; the medium size, which comes pre-installed, worked perfectly for me. One of the standout features of the GameBuds is their incredible versatility. You can connect them to virtually any device: PC, Xbox, PS5, PS4, Switch, tablets, and even VR systems, using either Bluetooth or the included 2.4GHz wireless connection. The earbuds come with a USB-C dongle neatly stored in the case, which plugs directly into your console or PC for a seamless wireless experience. Setup was fast and easy—they just work. I highly recommend downloading the SteelSeries Arctis app for your phone, as it unlocks the earbuds' full potential. The app includes an impressive 179 EQ presets tailored for various games, including custom settings from top professional gamers and streamers like those from FAZE. There are even special EQ profiles for heightened footstep awareness, making it easy to choose the perfect sound profile for gaming, listening to music, or watching movies. The app also lets you save your favorite presets for quick access, making it super convenient to switch settings between activities. The app provides even more customization, allowing you to toggle between Active Noise Cancelling (ANC) and Transparency modes and adjust their strength. You can also control mic volume, sidetone volume (hearing your own voice to avoid yelling), and even set a volume limiter to protect your hearing. Switching between Bluetooth and 2.4GHz wireless is seamless, and the app displays battery percentages for both the case and the earbuds. Speaking of the case, it’s a great addition to the package. The earbuds attach magnetically, and the dongle has its own plug hole for storage. The case can be charged via USB-C or wirelessly with Qi charging. Battery life is impressive: 10 hours on the earbuds and an additional 30 hours from the case. The sound quality is top-notch, with immersive bass and exceptional clarity. The IP55 rating for dust and splash resistance adds peace of mind, making these buds suitable for almost any environment. On the downside, while people on the other end of my calls said I sounded clear, some noted a slightly “hollow” effect, as if I were in a hallway or bathroom. However, this was minor, and on my end, everything sounded perfect. My regular daily gaming buddies, who are used to how I sound with my SteelSeries Arctis Nova Pro Wireless headset, immediately noticed the difference—but that’s to be expected with daily use of such high-quality audio gear. Overall, the SteelSeries Arctis GameBuds are an amazing addition to my gaming setup. The sound quality, customization options, and ease of use make them a standout product. Whether gaming or relaxing with a movie, these earbuds deliver an incredible experience. Highly recommended, there is no way to be disappointed with these gaming earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones for handheld consoles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I uses it with my steam deck, gives me the option to uses the dongle for a direct connection with no latency. 100% recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in build quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality for ear buds was fantastic and software the Steelers used for adjusting EQ is also great on the phone. But they barely lasted 3 months before the one piece broke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dongle with no delay, glasses friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear glasses, so standard gaming headphones hurt after awhile. Ive tried bluetooth earbuds but they have a delay, these have the dongle and work great

    I would recommend this to a friend