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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.1 out of 5 stars with 694 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Arctis GameBuds' sound quality, comfortable fit, and impressive battery life. The earbuds are also appreciated for their portability. However, some users have reported connectivity issues and have found the active noise cancellation to be subpar. Additionally, a few users have noted that the bass could be improved and the volume may be low during online use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 694 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones work amazing you can really hear the game with them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buds… but one annoying thing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised on how well these work. Sometimes they will randomly have one side not working, but I slap them back in the case and pull them back out and they work again (that’s why not 5). Otherwise these are perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are an awesome way to game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these are fantastic for gaming. The sound is precise, very accurate, and they are perfectly loud for what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for everyday use and gaming. Easy to pair with phone and console.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, looks great , wish the box felt more sturdy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible design and feel. Very sleek and form fitting. Works amazing on phones or on PC with adaptor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mid

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so nice being able to switch from Xbox to pc and the ps5 but my biggest issue is I bought the Xbox version of them and they work the worst with them, I get a bunch of static and brief disconnections

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an iPhone and always went for AirPods. But the steel series changed my mind. They are comfortable, great quality, same price and plus, they are compatible with my Ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are next level. Small yet powerful, and the app for your phone brings the customization to a different level.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great sound for earbuds.. Terrible everything else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good but the mic in these is God awful.. Not to mention the setup requires you to be half a genius.. I was just looking for some simple earbuds with good quality to use while I have a scar around my ear heal and I just use my old headset with one side above my ear instead. Waste of money.. Should have returned when I had the chance..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money and time.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk how it's 2025 and a (tech) company is still requiring you to connect a WIRELESS product into a PC to update. And not only that, but the process is the the biggest pain in the rear. I've been trying to update these things for almost an hour now. The "app" refuses to recognize my earbuds and is literally just a massive ad trying to get you to buy more crap. It's slow, and looks like it was built in the 90s. Which was the last time I remember having to plug a device into a PC to update so I guess it's fitting. Also they don't even sound good and constantly disconnect. I have to pull out the connector from my Xbox EVERY time I want to use them. 0 stars if I could.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GOOD QUALITY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and they work amazingly with my Xbox an my phone together the sound quality is amazing making them a top tier product for gaming and regular everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this for my PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are absolutely amazing. I had one issue setting it up to my PC but it was just a matter of pressing one button. HIGHLY RECOMMEND to anyone looking for earbuds for gaming or daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Almost great, but deeply flawed.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The look good and sound pretty okay. Battery life is actually as good as advertised, which I find very impressive. Biggest issue is with connectivity. Random disconnects occur once every couple of hours on average. Sometimes go days without issues, sometimes disconnect every few minutes. Sent them back for an RMA in hopes I had a bad unit, to no avail. Disconnects only last a few seconds at most, but it is super annoying in the middle of a game, I use these strictly for video calls and use Arctis Pros for gaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    versatility above the rest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The versatility of these beats out the others. The ability to connect to whatever I am using is excellent. I go from XBOX to phone to pc with no hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head games.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Beast gaming buds. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I needed them for the Xbox and bought for the PlayStation they are incredibly lightweight, very comfortable and the Spatial Audio is great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to purchase these earbuds. Now I'm not completely satisfied. I loose mic connection for time to time. No, i do not have them on Mute! I've checked and checked. I've switched from BT to 2.4 mode vice versa. No luck. For me its frustrating when gaming and you can't speak to the person on you team. Basically if you come across this issue switch settings from Mute/Unmute to something else. Then switch back.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Buy for your Hubbys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it bought it for my man & he enjoys wearing them for gaming !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for Earbud enthusiasts

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought as a gift for a friend, they work great for gaming, very little latency. And the sound is pretty good considering the price.

    I would recommend this to a friend