Customer Ratings & Reviews

If you want overpriced mediocre earbuds to listen to music on your phone, these are it. I've had nothing but issues and frustration trying to get these set up. First the good- Paired easily by Bluetooth to my phone (Pixel 6 Pro) Sound quality is ok, nothing special. ANC sort of works. The bad- There are no instructions or tutorials on how to use these Artis Gamebuds. Just basic generic instructions. I really wanted these to be used with my Xbox One X for gaming and had high hopes. These do not work with my Xbox. The dongle won't connect at all. The app is no help. It states there is a firmware update, that can only be done on PC. If you don't have a PC, you're out of luck. What is the point of having a phone app, if you're going to require a PC to make any updates? I downloaded SteelSeries GG on my PC, created a SteelSeries account, Earbuds wont connect. The instructions on the SteelSeries website are for headphones, not earbuds. Plugging the case into my PC, with and without the earbuds, yields no results. I can connect the earbuds to my PC via bluetooth, but the GG app still says not connected. Tried connecting to the dongle on my PC. That connection stays connected for PC audio, but the PC SteelSeries GG app Still shows nothing connected. I've tried every manner of connection, restarting, unpairing, etc without success This has been an exercise in frustration and futility, along with precious time (hours at this point) wasted. No reply to email sent to SteelSeries. Cannot recommend at this time.

Super Comfortable and great quality, love the app you can change settings on your phone

Used these for about a week then realized the left bud was consistently dying faster than the right. You also have to constantly adjust them as the plastic piece towards the end rubs against the ears. The case feels as cheap as the plastic from a pez dispenser and the audio is very sub par. The sonar application also has many unaddressed bugs making it harder to find an ideal audio option. Overall these are a total cash grab when you could get better audio from AirPods. I recommend the Sony Inzone buds instead. I have worn those up to 8 hours with no irritation and great audio quality.

Very nice audio quality and fun to mess with the preset EQs but the volume is definitely lacking. Since I’m on console I’ll be returning to out toward something I can use and feel like I’m getting enough volume

So initially I loved these earbuds. The only real complaint I had was that they are nowhere even in the same ballpark in terms of comfort or range (as in distance from PC) as the Logitech GFits I was replacing. They had better software, easier firmware updates, and more consistent ability to switch back and forth between bluetooth and 2.4 which is why I bought them since I use these to answer work calls while gaming. After a few months the problems started. I'm unsure if its related to a firmware update or windows or what but thes things will simply not stay connected for long periods of time. They suddenly drop connection in both bluetooth and 2.4 mode for 20-30 seconds then reconnect. I spent about 4-5 hours going through reddit and looking for official support on the topic but apparently Steelseries has an issue with connectivity across multiple peripherals. I tried everything I could find on the net including modifying power settings and going into every single USB device in the device manager and changing settings there. It's still a problem. I have 3 different sets of wireless audio devices and none of them have this issue except the Arctis earbuds. A few weeks after that a new problem started popping up. 90% of the time when I pull them out of the case now the left earbud doesn't get recognized and I have to put that one back in the case and then pull it back out to get it to work. That's pretty much the last straw and I'm going to attempt to RMA these. I'll come back and update if/when that fixes the issue.

Best wireless earbud for gaming. Have the same quality with the wired one but extra features like transparency, anc and eq are the real winner.

Got these for Bo6 and the sound quality is good n great n all but whats up with the mic? It works when it wants tah work. I really want to like this headset but if theres not n update that can fix it i may return.

I purchased these earbuds from the Steelseries website, and they were already linked to my xbox series x when I plugged in the dongle to my xbox console, but after that it was a complicated process to use these gamebuds. The gamebuds don't always respond when trying to program them, along with an unresponsive connection issue with my cellphone to attempt to connect to the steelseries app. The process of wirelessly connecting to my laptop was another issue. It took me all day to find a way to connect the gamebuds back to my xbox, and the sound is either too loud or just too low, there should be an option to adjust the volume levels at a gradual level. I had to return these gamebuds even though steelseries originally didn't want to give me an option on their website to return this item for a refund. Not necessarily a bad item, but not as receptive as expected for the price they're charging along with limited onnection and volume options.

Honestly, it works so amazing on phone and PC. I got the white solid color, you can change everything on mobile app or Steelseries app on PC. Easy to use. I've had some issues with the Mic people saying I sound distant so I'm trying to figure out the settings for that.

Perfect gift for my hunny for the ps5. Perfect

This company never disappoints me, I highly recommend!!

Got it as a Christmas gift. Havent used it yet. Hopefully good

Y’all gave me a Xbox one and store wouldn’t trade out because they screwed up the sku.so polity screw yall

Battery life does not last 10hrs also one earbud always has less battery % than than the other.