Customer Ratings & Reviews

I am delighted with these headphones. They are very comfortable and were easy to set up The setup process is simple. Just connect the dongle to your device and presto. I had no problem connecting this to my gaming laptop. It's nice they include a USB-A adapter in case your device doesn't have them or your ports are full. The headphones are very comfortable. I appreciate that you can adjust the padding, which is very comfortable. The ear cups are comfortable and don't squeeze my head like some headphones have a tendency to do. I like the ability to remove the mic. I don't always need it so I'll remove it sometimes. It's easy to connect, but also solid when it's in there because of the shaped molding around the connection. As a result of the removable mic, I imagine you can use these headphones for listening to audio on your phone if you'd like. I didn't download the suggested software. I've had a great experience without it. I'm not an audiophile, but for me the sound is great. I would definitely recommend these headphones.

Product stopped working on its own after 3 days. Refund.

To start I don't claim to be an audiophile, if anything I'm far from one... I love headphones with bass though and will seek out headphones with good bass. I also do not own an Xbox. I own a PS5 and gaming PC. So this review will come from that perspective. If there is one thing you can take from this review it's this: use the volume slider on headset. The volume is independent on whatever device your connected to. This was about to be completely different review. A negative one in fact. I was switching between Bluetooth headphones and these that use a 2.4g dongle. The Bluetooth headphones were louder and punchier. At this point I was wondering why someone would even bother buying these. The Bluetooth headphones I have will change the volume on the PC. These do not change the volume of the PC. They have their own separate volume adjustment. Once I turned it up the experience improved ten-fold because they were so low out of the box. The volume button also works as a play/pause button with one press. Double press skips your song. Triple press is the previous song. You have a mic mute button. You also have a power button. You hold it down to turn on. Press it once to cycle between 2.4g mode and Bluetooth mode. There is a voice feedback that will tell you which mode you are in. There are also chimes you get for feedback of these buttons. None of them are loud or annoying. What was annoying was creating an account for Steel Series GG software. You need this software to max out the functionality of the headset. I understand that it is probably a good idea to create an account to sync your sound settings across devices... but why... It could be saved on the headphones. There was a time where you did not need an account to use the full functionality of your devices. Without the software it works fine. You get some level of noise cancelling. It won't be as good as more premium headphones and headsets but it's not bad. I promise you it's enough for whatever gaming room you are in. You'll barely hear your keyboard and barely hear down the hall. The microphone is alright as well. Your mic won't be the loudest out of the gaming group. Your game and media will sound okayish. Now this is why the app is necessary. Under the sonar section in the app I found all these game changing improvements. I found out how to make my mic louder by adjusting the EQ. There is an option for noise gate to cut out some of my heavy breathing. Under the media section I found a pre-made "deep bass" preset. It sounds awesome for bass lovers like myself. Under game mode I found a spatial audio toggle. You move the slider to reflect the game you are playing. A competitive FPS type game or more of a story driven game. So overall, I think paired with the software this headset is really good and has a lot of potential. For this value, it cannot be beat.

Excellent high quality for gaming better sound I’d encourage everyone to purchase these for your kids or even for self benefit

Very easy set up and sound. Many presets for you to use

The product is easy to set up and use. I had no issues with the microphone. The sound quality was ok, but I feel like it could be better. It works both PC and console, but I’d say it’s better suited for console use.

Actually, pretty solid product for the price. These compared to some other gaming headsets in the 200 $250 range.

Don’t like the sound quality and said that you can customize them from phone just the same controls that you get in the xbox