Customer Ratings & Reviews

It’s an okay headset but I had way too many connection issues

Trash. Connectivity is garbage. Sound quality is mid at most. Youll always hear a little static in the background. They stopped working in about 6 months and I had to disassemble them and reassemble and it somehow started working. Buy Logitech or HyperX anything but these unless you wanna end up sending them into a wall at mach 3.

Sounded great but volume was very limited. I could easily hear my tv that was in the same room but was set to a very low volume 10 out of 70, when headphones was maxed out in volume settings. Microphone was reported to me as great not as good as another brand but a very close second and no issues with people hearing me talk.

Battery life good, quality good, comfort good, but the sound is alright, Bluetooth sometimes disconnects and you hear spikes in sound which hurt my ears.

So I'm not sure if I set the GG hub up properly or these were defective or what. But these did not sound good to me, the sound always seemed behind me. When messing with the equilizer on the GG hub it seemed to only make certain sounds louder but other sound flat. It had a setting for warzone but made the supply crates so loud that I couldn't hear anything else. And the weird shallow sound of everything else was behind me

there is a lot statics, is not a great headset for the price

I had this for a few months before it started giving me issues. I would turn my PC on and my headset wouldnt connect. I had to unplug and plug back in the dongle over and over to get it to work. No rhyme or reason why or when it would do this. I replaced it with a logitech prox2 lightspeed and it's WAY better. I never have issues.

Really crisp good audio. Figment is just not for me, really loose and gets hot

I wanted to use this as a teams headset for my work PC with the ability to also stream music and take calls from my phone and the software would never work right with teams or other corporate apps like GoToMeeting and Zoom. I eventually gave up and returned it. The Bluetooth side was very good though it just didn't work for my application at all.

Clean sounding audio, but the mic quality is only DVD on pc

not great sounding but very comfortable overall... would rather have the OG 7s

I read so many positive reviews about this headset and I was so excited to get it. I've had it for about a day and a half and every moment spent using it has been troubleshooting. I've updated firmware twice and plugged it into 4 different ports on my PC. I was able to get it working twice and it was great, but for some reason the software (GG) just seems to mess everything up (tried a clean re-install and everything). The worst part is Steel Series support. No live support available at all and 2 business day response time. Meanwhile they have sales agents ready to answer questions for people wanting to buy. I'll probably never buy Steel Series stuff again. It's just been a huge headache. Garbage products.

After having a previous model for over 3 years and loving it, when it needed to be replaced we felt confident in ordering the 'upgrade'. However we have found the this model to be very temperamental, we have constant issues with pairing and are disappointed with our purchase. The only good thing we can say is that this model is lighter and more comfortable.

Bought them to for cod could barely hear footstep and surrounding sound .

This is a headset exclusively for streaming gamers, i installed this headset, the battery runs out very fast, the sound isnt great and the software invaded every part of my computer, i have uninstalled this headset no less than 2 dozen times and it keeps reinstalling itself, in addition, there is no support to stop it from doing so, i am concerned that i will have to reformat my harddrive to get rid of the software so the headset stops taking over my computer.

these sound okay. I would just get the arctis nova pros that are 10x better than this

This product out of the box was working great. After a few days it stopped working with PC and so we had to return it.

Decent headset for gaming. The software makes it easy to change eqs.

Very difficult to keep it connected to the computer. Actually returned it and Best Buy was great about it

Not even 4 whole months of owning this thing and it completely dies on me. I'm just in the middle of editing a video and BRRRRRRRRRRRRRRR.. dead. The one time I decide not to get the geek squad warranty and this happens. I'm going back to Razer and never buying anything from this company again